IT Manager

Pro2Serve; Knoxville (TN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Major Medical Plan

Retirement Plan 401(k)

Employee Stock Ownership Program (ESOP

Comprehensive Leave

Holidays

Job summary

Pro2Serve in Knoxville, TN, seeks an IT Manager to lead security, governance, and daily IT operations for a government contracting environment. This role partners with MSPs, software vendors, and senior leadership to align IT with mission needs.

The successful candidate will drive CMMC Level 2 / NIST SP 800-171 compliance, manage cloud platforms like Microsoft 365 GCC High and Azure Government, and mentor IT staff while controlling budgets and audits.

Qualifications

• BS degree in IT, CS, Cybersecurity or related field.
• At least 10 years of progressive IT experience with leadership.
• Experience managing cybersecurity programs and compliance (CMMC/NIST SP 800-171).

Responsibilities

• Lead IT security, governance, and daily operations for a government contracting environment.
• Coordinate with MSPs, vendors, and leadership to ensure compliant IT services.
• Oversee cloud services, data protection, incident response, and audits.

Skills

IT Management

Cybersecurity leadership

Governance & Compliance

Cloud Architecture

Vendor Management

Education

Bachelor of Science in Information Technology/Computer Science/Cybersecurity

Tools

Microsoft 365 GCC High

Azure Government

Entra ID / Intune

NIST SP 800-171

Job description

Pro2Serve is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement. Pay Transparency Statement

Company Description

Professional Project Services Inc. has upcoming opportunity for IT Manager (Direct Hire) position at our office in Oak Ridge, TN.

Professional Project Services, Inc. (Pro2Serve) is a nationally-recognized technical and engineering services firm dedicated to providing critical infrastructure engineering services in support of our Nation's security. Using a disciplined systems engineering approach that is supported by an innovative software toolset, Pro2Serve provides solutions to improve the effectiveness and efficiency of our government and private clients. We support the defense, energy, and science markets through responsive, cost-effective execution of critical security, facilities and infrastructure, nuclear defense and nonproliferation, and environmental projects.

Job Description

The IT Manager is responsible for the leadership, security, governance, and daily operation of the company's information technology environment. This position leads the internal IT function while coordinating closely with managed service providers, cybersecurity partners, software vendors, and company leadership.

The IT Manager is responsible for maintaining a secure, reliable, and compliant technology environment supporting corporate operations and U.S. Government contracting requirements. The role has significant responsibility for cybersecurity and compliance, including maintaining the organization's CMMC Level 2 certification and alignment with NIST SP 800-171 requirements.

This position requires both strategic leadership and hands‑on technical knowledge. The successful candidate must be comfortable managing IT personnel, vendors, cybersecurity programs, cloud services, budgets, projects, policies, audits, and day‑to‑day operational issues.

Key Responsibilities

CMMC Level 2 & Security Compliance Management

• Maintain, enforce, and audit the 110 cybersecurity controls required by CMMC Level 2 / NIST SP 800-171.
• Manage our System Security Plan (SSP) and continuously update the Plan of Action and Milestones (POA&M).
• Lead the organization through self‑assessments and independent Certified Third‑Party Assessment Organization (C3PAO) validation audits.
• Ensure all compliance documentation, assessment artifacts, and annual affirmations are properly recorded in the Supplier Performance Risk System (SPRS).
• Manage incident response planning, disaster recovery configurations, and employee security training tailored to CMMC standards.

Microsoft Cloud Systems Administration

• Oversee and optimize our cloud environment, including Microsoft 365 GCC High and Azure Government.
• Manage cloud identity, access control, and endpoint security using Microsoft Entra ID (formerly Azure AD) and Microsoft Intune.
• Ensure proper implementation of strict data retention, conditional access, and Multi‑Factor Authentication (MFA) across all Microsoft services.
• Monitor cloud performance, system alerts, and security logs to protect against potential vulnerabilities.

IT Operations & Leadership

• Provide hands‑on management and leadership for all internal IT support functions, desktop management, and licensing.
• Manage vendor relationships, software procurement, and budget lifecycle for cloud subscriptions.
• Act as the internal authority for all hardware assets and ensure all remote endpoints strictly follow compliance baselines

Job Requirements

Education & Experience

• Education: A Bachelor of Science (B.S.) Degree in Information Technology, Computer Science, Cybersecurity, or a highly related technical field is strictly required.
• Experience: Minimum of 10+ years of progressive experience working within Information Technology roles.
• Leadership: Proven background in an IT management, supervisor, or leadership capacity.

Technical Requirements

• CMMC Mastery: Direct experience implementing and maintaining NIST SP 800-171 / CMMC Level 2 controls within a defense contractor framework.
• Cloud Architecture: Expert‑level knowledge of Microsoft 365 and Azure cloud infrastructure.
• Zero On‑Premises Philosophy: Comprehensive experience managing modern, cloud‑only systems with no physical server dependencies (no on‑prem active directory, local storage, or physical datacenters).

Additional Requirements

• Strong technical communication skills to bridge complex compliance parameters with daily business operations.
• U.S. Citizenship is REQUIRED due to the necessity of handling ITAR and CUI data within Azure Government / GCC High environments.

Preferred Certifications

• Certified CMMC Professional (CCP) or Certified CMMC Assessor (CCA)
• Microsoft Certified: Azure Solutions Architect Expert / Enterprise Administrator Expert
• CISSP (Certified Information Systems Security Professional)

Duration

Direct Hire

Federal Government Clearance

This position may require the ability to obtain a government clearance. This position may require reviews and test for absence of any illegal drugs along with a background investigation by the Federal government in order to obtain an access authorization prior to employment, and may require subsequent reinvestigations may be required.

EEO Employer

Affirmative Action Employer-M/F/Vet/Disab/LGBT

Benefits

• Major Medical Plan with Prescription Card, Dental Plan, Vision, and Disability Insurance
• Retirement Plan 401(k)
• Employee Stock Ownership Program (ESOP)
• Comprehensive Leave
• Holidays

Pay Rate

Please submit salary or hourly rate requirements along with resume or in a cover letter.

Job location

Knoxville, TN area