IT Manager

Jimerson Birr; Jacksonville (FL); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Top-tier culture

Growth and recognition

Values-driven environment

Job summary

A leading law firm in Jacksonville is seeking a hands-on IT Manager who will manage IT infrastructure and support technology projects. The ideal candidate will have 3-5 years of experience in IT management, excellent problem-solving skills, and the ability to communicate technical concepts clearly. This role offers career growth in a top-tier culture that values commitment and performance.

Qualifications

• 3–5 years of experience in IT management or senior systems administration.
• Demonstrated experience overseeing infrastructure, user support, and IT operations.
• Comfortable working independently and owning initiatives end-to-end.

Responsibilities

• Oversee daily operations of the firm’s IT systems.
• Collaborate with executive leadership on project planning and progress tracking.
• Proactively identify system inefficiencies and develop solutions.

Skills

IT management

Troubleshooting

Organizational skills

Microsoft environments

Salesforce

Job description

Join to apply for the IT Manager role at Jimerson Birr

Join to apply for the IT Manager role at Jimerson Birr

Description

At Jimerson Birr, our team has accepted the lasting responsibility of protecting our clients’ rights, businesses, properties, investments and finances. In both established and emerging businesses, our professionals are integral, trusted advisers and advocates, giving our clients insights into legal and business considerations that guide prudent decision making. We work with some of the world’s most respected and well-established businesses, as well as start-up visionaries, and individuals looking to overcome challenges.

Department: Information Technology

Location: Jacksonville, Florida

Description

At Jimerson Birr, our team has accepted the lasting responsibility of protecting our clients’ rights, businesses, properties, investments and finances. In both established and emerging businesses, our professionals are integral, trusted advisers and advocates, giving our clients insights into legal and business considerations that guide prudent decision making. We work with some of the world’s most respected and well-established businesses, as well as start-up visionaries, and individuals looking to overcome challenges.

Summary

Jimerson Birr is seeking a highly motivated and hands-on IT Manager who thrives on getting things done and keeping projects moving. This is a roll-up-your-sleeves, player-coach role ideal for an individual with an “Architect” mindset—someone who builds systems, improves process, and doesn’t let the perfect delay the done. You’ll manage the firm’s IT infrastructure, provide day-to-day support, and help execute technology projects with precision and speed.

Key Responsibilities

• Oversee and support the daily operations of the firm’s IT systems, including help desk, hardware/software, networking, security, and user support
• Serve as the bridge between technical execution and business needs, clearly communicating priorities, wins, roadblocks, and deadlines across departments
• Collaborate with the executive leadership team on project planning, resourcing, and progress tracking
• Execute and manage IT projects by dividing responsibilities, tracking tasks, and stepping in hands-on when needed
• Proactively identify system inefficiencies or user issues and develop practical, timely solutions
• Maintain high standards for network security, software integrity, and hardware reliability
• Lead and mentor IT support staff while maintaining an individual contributor workload
  
  

Skills, Knowledge And Expertise

• 3–5 years of experience in IT management or senior systems administration
• Demonstrated experience overseeing infrastructure, user support, and IT operations in a professional services environment
• Strong problem-solving, troubleshooting, and organizational skills
• Comfortable working independently and owning initiatives end-to-end
• Clear and concise communicator who can simplify technical concepts for non-technical users
• Experience with Microsoft environments, Salesforce, security protocols, and cloud systems preferred
  
  

Ideal Candidate Profile

• Strong internal drive to move fast, finish projects, and eliminate bottlenecks
• Direct communicator, highly structured, and motivated by clear outcomes
• Prefers logic over emotion in decision-making
• Thrives in roles where they’re trusted to lead while still executing
  
  

Benefits

Why Join Jimerson Birr?

At Jimerson Birr, we believe in winning for our clients and for our people. As a multi-award-winning law firm recognized as a “Best Place to Work” and one of Florida’s “Fastest Growing Companies,” we don’t just offer jobs—we build careers.

• Top-Tier Culture: Learn more about our collaborative, professional, and empowering workplace here.
• Growth & Recognition: High achievers receive mentorship, growth tracks, and merit-based promotions.
• Values-Driven: We live our core values—Commitment to Service. Commitment to Quality. Commitment to Results.
  
  

We’ve found that the key to doing great work is to love what you do and respect who you do it with. To continue reading about our firm, visit our website Jimerson Birr.

Our atmosphere and award-winning firm culture is collegial and professional, and our shared commitment to professional development is superior to our contemporaries. Learn more about our firm culture here: JB Firm Culture: JB FOR ME.

Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity and marital status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Law Practice

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