IT MANAGER

Andrews Institute; Gulf Breeze, Northern (FL, KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Andrews Institute in Gulf Breeze, FL seeks an IT Manager to supervise IT operations, install and maintain network infrastructure, and ensure security and uptime across all systems.

Responsibilities include server and network administration, backups, disaster recovery planning, vendor coordination, and staff supervision. The role requires a degree and 5+ years in IT, with strong hands-on and leadership skills in a healthcare Tech setting.

Qualifications

• IT degree or bachelor’s degree required.
• Minimum 5 years IT experience.
• Experience with Windows 11, AD, Exchange, Hyper‑V and O365.
• Ability to work independently and on a team.
• Willingness to work nights/weekends or on client sites.

Responsibilities

• Supervises IT operations and staff.
• Manage network infrastructure: switches, servers, backups.
• Ensure data security and access controls.
• Maintain documentation and security policies.
• Oversee disaster recovery and vendor coordination.

Skills

IT leadership

Troubleshooting

Security & access control

disaster recovery planning

Documentation

Education

IT degree or bachelor’s degree

Tools

Windows 11

ConnectWise

Windows OS

Active Directory

Office 365 Admin

Microsoft Exchange Server

Hyper‑V

IIS

Remote Desktop Services

SharePoint/OneDrive

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT MANAGER

Regular FT Full-Time Manager GULF BREEZE, FL, US

10 days ago Requisition ID: 1191

Main Function

Supervises all aspects of IT operations at facility including performing installations, upgrades, maintenance on network infrastructure including switches and servers. Troubleshoots hardware, software and network problems, performs systems administration, maintains network documentation and support requests log. Supports critical business systems, assembles and documents IT inventory and ensures customer satisfaction.

Duties and Responsibilities

1. Philosophy

• Supports the facility’s ideology, mission, goals, and objectives; supports AI Credo
• Performs in accordance with the facility’s policies and procedures
• Follows the facility’s standards for ethical business conduct
• Conducts self as a positive role model and team member
• Recognizes patients’ rights and responsibilities and supports them in performance of job duties
• Participates in facility committees, meetings, in-services, and activities

2. Communication

• Communicates effectively and professionally with patients, visitors, physicians, and coworkers
• Interacts with others in a professional, positive, respectful, and considerate manner

3. Supervisory Duties

• Responds to and resolves user IT support requests. Maintains log of requests for tracking purposes.
• Supervisors all IT support staff
• Monitor server systems and core applications and remediate issues as they arise.
• Onboard/Offboard new and departing Users, including badge access.
• Set up and validate security permissions to ensure data security policies are properly enforced.
• Set up and validate group policy on domain for security and function as needed.
• Keep servers/workstations/software, EMR and all components up to date with security and application patches.
• Perform installations, upgrades and maintenance on network infrastructure including components such as PCs, servers, network routers, switches and backup systems.
• Manage email systems and address related support requests.
• Manage Data/Server backups.
• Validate Backup Sets and monitor backup function/success.
• Test/Validate restore and Disaster Recovery Plan.
• Audit of local and domain user accounts/group memberships/ security permissions.
• Manage/maintain/audit firewall protecting WAN connections.
• Management of wired and wireless internal networks.
• Manage/maintain/audit external connectivity such as VPNs and remote access.
• Manage/update/monitor Anti-Virus/Anti-Malware security software.
• Manage/update Hardware/Software inventory.
• Create and update network documentation, including hardware/software inventory, vendor information, licenses and service agreements.
• Assist in technology budgeting and planning.
• Assist in risk assessments.
• Perform installations, upgrades and maintenance on network infrastructure including switches and servers.
• Coordinate with contracted IT vendor for support as needed

4. Compliance Program

• Contributes to the progress and development of the organization’s adopted compliance program
• Performs according to established compliance policies and procedures
• Ensures all HIPAA and IT regulations are implemented and followed.
• Remains current on all federal and state guidelines related to IT and IT security.
• Adheres to safety policies and procedures in performing job duties and responsibilities
• Reports observed or suspected safety violations, hazards, and policy/procedure noncompliance to Administrator
• Professional competence
• Participates in continuing education and other learning experiences
• Shares knowledge gained in continuing education with staff
• Maintains membership in relevant professional organizations
• Seeks new learning experiences by accepting challenging opportunities and responsibilities
• Welcomes suggestions and recommendations.

Qualifications

1.Cooperative work attitude toward co-employees, management, patients, visitors, physicians and vendors.

2. Experience with Windows 11, ConnectWise, Windows OS, Active Directory, and O365.

3. Active Directory, Microsoft Exchange Server, Hyper‑V, IIS and Remote Desktop Services experience, Backup management, Office 365 Admin Suite, SharePoint/OneDrive.

4. Ability to address problems continuously and work through to resolution.

5. Ability to work nights, weekends or at customer site is required.

6. Must be open to learning new skills and mastering new systems.

Requirements

Required

1. IT degree or bachelor’s degree

2. Minimum 5 years’ experience in IT position

3. Demonstrated IT systems, networks, hardware and software.

4. Ability to work alone and complete tasks.

5. Strong ethical and moral character references

Preferred

Job Quality Requirements

1. Accuracy

3. Timeliness

4. Organization

5. Good oral and written communication skills

6. Minimal supervision needed to accomplish tasks

2. Punctuality

3. Ability to follow instructions

4. Ability to meet deadlines

Physical/mental requirements

1. Ability to sit/stand for long periods; ability to walk

2. Visual and auditory acuity for frequent use of computers and telephone, and occasional use of other office equipment

Working conditions (environmental)

1. Well-lit and ventilated, with non-hazardous and hazardous equipment

2. Category III: exposure to bloodborne pathogens and may encounter chemical hazards

IT Support Staff

ANDREWS IS A TOBACCO FREE WORKPLACE

The Andrews Institute ASC (AIASC) is committed to promoting health, wellness, and disease prevention and to providing a safe, clean and healthy environment to Workforce Members, patients, and visitors. The use of tobacco and tobacco products is a known and established hazard to the health and well-being of tobacco users and can also directly impact nonusers. In addition, the use of tobacco and tobacco products has been shown to decrease employee productivity and efficiency and increase absenteeism. In recognition of these factors, the Andrews Institute ASC will no longer hire tobacco users.