IT Manager

OWA; Foley (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

OWA is seeking an IT department supervisor to interview and train staff, manage IT projects, and implement processes across the IT systems and department. The role emphasizes security of systems, business continuity, and cost-efficient IT operations within the organization.

Ideal candidates have 1 year of leadership support in IT, strong communication, organizational skills, and willingness to work non-standard hours. PMP or CompTIA Project+ certification is a plus.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Excellent analytical and management skills.
• Proficient in latest technology for IT systems and management.
• One year of experience assisting leadership of an IT department in a professional role.
• Must have a high school diploma or GED, or enrolled in GED program within six months.
• Must be twenty-one years of age or older.

Responsibilities

• Interview potential employees.
• Train new employees.
• Manage department projects to ensure requirements and timelines are met.
• Assist with development and implementation processes for OWA's IT systems and department.
• Test and maintain business continuity protocols to minimize disruption during emergencies or data loss.
• Provide input on and implement efficiency and efficacy standards for IT infrastructure.
• Analyze IT infrastructure and systems performance to assess costs, productivity, upgrades and needs.
• Oversee security of systems, networks, and enterprise information.
• Develop and maintain relationships with external IT vendors and service providers.
• Provide outstanding guest and team member service while assisting guests, vendors, and associates with IT issues.
• Maintain confidentiality in performing responsibilities.
• Provide timely reports, logs, and forms as required by Management.
• Ensure workplace safety through training and adherence to policies.
• Assist in protecting and safeguarding all company assets.
• Other duties as assigned.

Skills

Verbal & written communication

Organizational skills

Analytical and management skills

IT systems proficiency

Team collaboration

Willing to work odd hours

Education

High school diploma or GED

GED program completion within six months

1 year IT dept. support experience

PMP

CompTIA Project+

Job description

DUTIES AND RESPONSIBILITIES:

• Interview potential employees
• Train new employees
• Manage department projects to ensure requirements and established timelines are met
• Assist with development and implementation processes for OWA's IT systems and department
• Test and maintain business continuity protocols to minimize disruption to operations in the event of emergency situations or data loss
• Provide input on and implement efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
• Oversees security of systems, networks, and enterprise information
• Develop and maintain relationships with external IT vendors and service providers
• Provide outstanding guest and team member service while performing assigned duties, including interpreting and conveying information, answering questions, and assisting guests, vendors, and associates with IT issues and concerns while at OWA
• Maintain a high degree of confidentiality in performing all aspects of assigned responsibilities
• Provide a variety of accurate and timely reports, logs, and forms, as required by Management
• Ensure workplace safety through training, mentoring, and adhering to established policies, procedures, and guidelines
• Assist in protecting and safeguarding all company assets
• Other duties and responsibilities as assigned

QUALIFICATIONS:

• Must have excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Excellent analytical and management skills
• Proficient in latest technology for IT systems and management
• One (1) year of experience assisting leadership of an IT department in a professional/structured paid position with a recognized company
• Must have a high school diploma or GED, or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Must have and maintain a valid state-issued operator driver's license
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Project management certifications (PMP, CompTIA Project+, etc.) are a plus
• Ability to work well in a team environment

Qualifications

Behaviors

Required

Enthusiastic:Shows intense and eager enjoyment and interest

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.