IT Manager

Futurewave Systems; Columbus (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Futurewave Systems, a financial services company in Columbus, Georgia, is seeking a skilled IT professional to provide direction and support for applications. The role involves managing internal escalations, participating in change management processes, and providing technical guidance to a developing team.

The ideal candidate will be a key member of the team, overseeing application deployments and troubleshooting issues with technology partners. Applicants should have a strong IT background and experience in project management.

Qualifications

• Strong IT background in support or development roles.
• Experience in change management processes.
• Ability to provide technical guidance to junior team members.

Responsibilities

• Provide direction and support for applications and deployment installation.
• Manage internal escalations and build leadership.
• Actively participate in change management and project management.

Job description

A financial services company based in Columbus, Georgia, with approximately $29 billion in assets. It provides commercial and retail banking, investment, and mortgage services to customers through 28 locally-branded divisions, 257 branches, and 335 ATMs in Georgia, Alabama, South Carolina, Florida, and Tennessee.

Job Description

• Provide direction and support to the applications and to the team- deployment installation for all of Synovus applications
• Internal escalations activities across all lines of business and build up leadership
• Particular IT background- operated in support or development role…technical guidance to her or his team and team is very Jr team and building team up but need someone who knows this is a growing development team members.
• Change management process and will be an active participant. Will implement changes and take an Active role in project manager and finding root cause of application issues.
• This person will be a Key member of the team and will be the go to manager for anything that comes up and when support fails will also help with that. They will work thru all 2 tiers and all technology partners.
• The team has on call rotation scheduled for application failures and after hours…. standard change or updates.