IT Management Specialist

Sawdey Solution Services; United States Virgin Islands; Remote; USD 70,000 - 110,000; Full time

Job summary

Sawdey Solution Services is seeking a skilled Project Management and Analytical Support professional to join their team in a remote role. The ideal candidate will possess significant experience in IT management, project coordination, and data-driven assessments, contributing to the implementation of a comprehensive IT benchmarking program. This position is critical for enterprise-wide improvements and requires strong communication and analytical skills.

Benefits

Professional growth opportunities

Collaborative company culture

Qualifications

• Two years of practical experience in IT management.
• ITIL V3 certification desired.
• Expertise in benchmarking IT services.

Responsibilities

• Provide project management support and track action items.
• Prepare executive briefings for senior leadership.
• Develop comprehensive reports for service improvements.

Skills

Project management

Analytical skills

Effective communication

Education

Bachelor’s degree in IT or related field

Tools

Microsoft Excel

Microsoft Project

Microsoft SharePoint

Job description

The annual base salary range for this position TBD. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.

Position Location:Remote

Telework/Work-from-Home Authorized:

Yes

About the Role: Ideal candidate is experienced providing project management and analytical support to an IT organization charged with implementing and sustaining a comprehensive IT benchmarking program. This role is critical in supporting enterprise-wide improvement through data-driven assessments, best practice identification, and executive-level reporting.

Additional Responsibilities Include, but are not Limited To:

• Provide project management support, including coordination of meetings, tracking action items, and managing critical project tasks.
• Prepare executive-level briefings and presentations for senior leadership.
• Participate in Benchmarking Assessment visits: capture subject matter expert feedback, gather observations, and generate out-brief presentations.
• Develop comprehensive reports detailing observations, recommendations, and potential best practices.
• Track and monitor progress on action items related to service improvements and best practice implementation.
• Create and maintain benchmarking documentation, including SOPs, templates, checklists, tools, and process artifacts for use in a centralized process library.
• Perform other duties, as assigned.

Experience Requirements:

• Two (2) years of practical experience in industry, government, or consulting in IT management.
• Five (5) years of experience in contingency contracting and/or use of contingency tools.

Certificate, License, and Registration Requirements:

• IT Infrastructure Library (ITIL) version 3 (V3) certification and specific knowledge and experience with the ITIL framework desired.

Other Required Skills & Abilities:

• In-depth knowledge of IT service delivery and strategic IT management.
• Demonstrated capability in benchmarking IT services and identifying best practices.
• Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
• Proficient in Microsoft Excel, Access, Word, PowerPoint, and SharePoint.
• Proven experience in IT project management using Microsoft tools (e.g., Project, Excel, SharePoint)

Security Clearance Requirements:

This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

About the Organization Sawdey Solution Services, an ISO 9001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business. We provide our clients with premier professional services and technology solutions in an employee-centric environment. We are extremely proud of the culture we have created.






Why Choose Us?

• Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure.




• Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.




• Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated.

Who We're Looking For:

• Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.




• Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success.




• Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.

EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!

This position is currently accepting applications.

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