IT Leader — Citywide Tech, Strategy & Service

City of Brea; Brea (CA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

The City of Brea is seeking an experienced Information Technology Manager to lead the IT Division, directing infrastructure, budgets, and personnel to ensure reliable service for internal and contracting agency customers.

The role emphasizes strategic planning, service delivery excellence, and strong customer focus, with oversight of systems administrators and cross‑department collaboration.

Qualifications

• Five (5) years of increasingly responsible experience in information systems operations and maintenance, including microcomputer applications software training and writing user documentation.
• Two (2) years of supervision and development of professional and/or technical information systems employees.
• Bachelor’s degree in computer science, MIS, business administration or closely related field; master’s degree desirable.

Responsabilités

• Develop, implement, monitor, and evaluate the efficiency, security, and reliability of the City’s information systems and infrastructure.
• Oversee City-wide computerized applications and coordinate problem resolution with staff, vendors, and service providers.
• Prepare and administer the division’s operating budget and forecast staffing, equipment, and software needs.
• Supervise and coach professional/technical staff; establish priorities and performance expectations; address deficiencies.
• Coordinate with external contracting agencies and clients to meet IT needs and ensure SLAs are met.
• Develop and maintain technology training materials and documentation library for city staff and contractors.
• Assist with disaster recovery and cybersecurity protocols; ensure compliance with city policies.

Connaissances

IT leadership

Budget management

Strategic planning

Customer service

Formation

Bachelor's degree in computer science / MIS / business administration

Master's degree desirable

Description du poste

The City of Brea is seeking an experienced Information Technology Manager to lead the IT Division, directing infrastructure, budgets, and personnel to ensure reliable service for internal and contracting agency customers.

The role emphasizes strategic planning, service delivery excellence, and strong customer focus, with oversight of systems administrators and cross‑department collaboration.