IT Lead Technical Analyst - Development Support

Bbcnbank; Gardena, Northern (CA, KY); Hybrid; USD 150,000 - 160,000; Full time

Job summary

Bank of Hope is seeking an IT Lead Technical Analyst for Development Support to translate business needs into effective technology solutions. This role acts as a liaison between business stakeholders and technology teams, driving clear requirements and successful delivery across cross-functional groups.

You will lead requirements sessions, create BRDs, user stories and functional specs, collaborate with architects, developers and QA, and oversee testing lifecycle.

Qualifications

• 8-10 years of experience in Business Analysis or related roles.
• Strong experience in requirement gathering, documentation, and stakeholder management.
• Exceptional analytical and quantitative problem-documenting skills + Excellent communication.
• Ability to work with people at all levels in an organization, developers, PMs, Architects, Vendors and with Clients.
• Experience with Agile and Waterfall methodologies.
• Familiarity with tools like Jira, Confluence, and MS Office suite.
• Understanding of technical architecture and system integrations.
• Banking or financial services experience is a plus.
• Knowledge of CRM and SharePoint is an added advantage.

Responsibilities

• Lead requirements gathering sessions with business stakeholders.
• Translate business needs into clear functional requirements and use cases.
• Collaborate with architects, developers, and QA teams for solution delivery.
• Ensure alignment between business needs and platform capabilities.
• Create, review, and validate BRDs, user stories, and functional requirements documents.
• Support project planning, prioritization, and backlog management.
• Drive process improvements and establish BA standards and governance.
• Assist in UAT planning and ensure requirements traceability.
• Translate high-level business requirements into functional specifications for input into application activities.
• Interact with SMEs, application development, implementation support and production staff to define functional specifications meeting user requirements.
• End to end ownership on all testing related lifecycle activities.
• Prepare training guide presentation, user guide manual as needed.

Skills

Requirements gathering

Documentation

Stakeholder management

Communication skills

Agile methodologies

Waterfall methodologies

Jira

Confluence

MS Office

System integrations awareness

Tools

Jira

Confluence

SharePoint

CRM

Job description

IT Lead Technical Analyst - Development Support

Job Category: IT

Requisition Number: ITLEA007116

• Full-Time

Locations

Showing 1 location

Description

We are seeking a Lead Technical Analyst to support Bank of Hope by translating business needs into effective technology solutions. This role serves as a key liaison between business stakeholders and technology teams, ensuring requirements are clearly defined and successfully delivered. The ideal candidate will possess strong analytical skills, experience with enterprise applications and system integrations, and the ability to drive successful project delivery across cross-functional teams.

• Lead requirements gathering sessions with business stakeholders
• Translate business needs into clear functional requirements and use cases
• Collaborate with architects, developers, and QA teams for solution delivery
• Ensure alignment between business needs and platform capabilities
• Create, review, and validate BRDs, user stories, and functional requirements documents, ensuring business needs are accurately translated into solution requirements.
• Support project planning, prioritization, and backlog management
• Drive process improvements and establish BA standards and governance
• Assist in UAT planning and ensure requirements traceability
• Translate high-level business requirements into functional specifications for input into application activities.
• Interact with subject matter experts, application development, implementation support and production support staff to define functional specifications that meet user requirements.
• End to end ownership on all testing related lifecycle activities.
• Prepare Training guide presentation, user guide manual on need basis.

Job Qualifications/Requirements

• 8-10 years of experience in Business Analysis or related roles
• Strong experience in requirement gathering, documentation, and stakeholder management
• Exceptional analytical and quantitative problem-documenting skills + Excellent Communication Skills
• Ability to work effectively with people at all levels in an organization, developers, PMs, Architects, Vendors and with Clients.
• Experience working with Agile and Waterfall methodologies
• Familiarity with tools like Jira, Confluence, and MS Office suite
• Ability to understand technical architecture and system integrations
• Strong communication and collaboration skills across business and IT teams
• Experience in banking or financial services is a plus
• Knowledge of platforms like CRM and SharePoint is an added advantage

The salary range for this full-time position is $150,000.00 - $160,000.00 annually + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.