IT Lab Support Assistant – Federal Work-Study

ivytech

Muncie (IN)

On-site

USD 17,000 - 22,000

Part time

5 days ago

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Job summary

Ivy Tech Community College in Indiana is offering Federal Work-Study on-campus, part-time IT support positions within the School of Information Technology. Students gain hands-on experience by assisting faculty, staff, and peers while balancing classes.

Responsibilities include maintaining lab computers, assisting with hardware/software setup, supporting networks and classroom resources, helping with projects and IT competitions, tutoring IT students, and handling phones and visitor greetings.

Qualifications

Must be authorized to work in the United States.
Must have a high school diploma or GED.
Students must be enrolled in at least 6 credit hours each semester.
Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
Students must have a current and completed FAFSA on file.
Student must demonstrate financial need.

Responsibilities

Provide technical support and assistance to faculty, staff and students in the School of Information Technology.
Responsible for the installation and maintenance of lab computers, including inventory and organization of equipment.
Provide assistance in setting up computers, and support of computer hardware and software in the School of IT Lab.
Provide assistance for personal computer and network setup, configuration, testing, installation, troubleshooting, and support.
Provide assistance with classroom resources and devices.
Assist in special project completion and IT competitions.
Provides support to School of IT student clubs and groups.
Peer tutoring of School of IT students.
Be willing and able to work independently sometimes.
Answer department phones promptly in a professional manner and greet in-person students/visitors.