IT Lab Operations and Digital Solutions Specialist

Applied Materials, Inc.; Phoenix (AZ); On-site; USD 100,000 - 138,000; Full time

Benefits offered by this job

Bonus eligibility

Stock award program

Comprehensive benefits package

Job summary

Applied Materials in Phoenix, AZ is seeking an experienced IT Lab Operations Analyst to support business-critical laboratory systems and digital solutions across global engineering, research, and manufacturing labs. This role partners with stakeholders, onboarding of laboratories, and ensures standardized processes across sites.

The successful candidate will work on equipment automation, mobility devices, and security controls, while engaging with cross-functional teams to drive efficiency and

Qualifications

• Bachelor's degree in Information Systems, Business, Engineering, Computer Science, or related discipline.
• 5+ years of experience as a Functional Analyst, Business Analyst, or Application Analyst.
• Experience supporting enterprise business applications and operational systems.
• Strong analytical and problem-solving skills.
• Experience gathering and documenting business requirements.
• Excellent communication and stakeholder management skills.
• Experience working with global teams and cross-functional organizations.

Responsibilities

• Laboratory Operations Support: Support solutions used for asset tracking, operational workflows, resource scheduling, and laboratory activities.
• Mobility & Peripheral Device Support: Provide functional coordination for mobile device solutions used in labs and printers onboarding.
• Stakeholder Engagement: Act as a liaison between business users, product owners, and technical teams; conduct workshops and document processes.
• Equipment Automation & Systems Integration: Support equipment automation solutions and integrations; coordinate data collection and testing.
• Laboratory Security & Compliance Support: Manage user access, security controls, and compliance documentation.
• Global Operational Support: Support users across locations, monitor trends, and participate in issue triage and escalation.

Skills

Analytical skills

Communication

Stakeholder management

Requirements gathering

Global / cross-functional teamwork

Education

Bachelor's degree in Information Systems, Business, Engineering, Computer Science, or related discipline

Tools

Jira

Job description

Applied Materials in Phoenix, AZ is seeking an experienced IT Lab Operations Analyst to support business-critical laboratory systems and digital solutions across global engineering, research, and manufacturing labs. This role partners with stakeholders, onboarding of laboratories, and ensures standardized processes across sites.

The successful candidate will work on equipment automation, mobility devices, and security controls, while engaging with cross-functional teams to drive efficiency and