IT IT Delivery Manager – Commercial ...

DLL - Financial Solutions Partner - Part of Rabobank; Pennsylvania; On-site; USD 173,000 - 260,000; Full time

Job summary

An established industry player is seeking an IT Delivery Manager to lead a dynamic team in delivering innovative IT solutions for Commercial Finance. In this pivotal role, you will balance people, processes, and technology to ensure seamless service delivery while mentoring a diverse team. Your strategic vision will guide the development of impactful applications, aligning with business goals and stakeholder satisfaction. If you are passionate about technology and eager to drive continuous improvement in a collaborative environment, this opportunity is perfect for you. Join a company that values innovation and teamwork, and make a significant impact in the financial sector.

Benefits

Health and Wellness Program

Flexible Hours

Volunteering Days

401k Matching

Discretionary Bonuses

Qualifications

• 5+ years leading IT application delivery in a global environment.
• Experience with Agile frameworks and ITSM methods in regulated industries.

Responsibilities

• Manage a Global IT Delivery Team focusing on Commercial Finance services.
• Ensure IT services meet business needs and are delivered efficiently.

Skills

Agile Methodologies

Team Leadership

Business Communication

Service Strategy Development

Budget Management

Performance Monitoring

Education

Bachelor's Degree in IT or related field

Job description

IT Delivery Manager – Commercial Finance

As an IT Delivery Manager, you will independently manage a Global IT Delivery Team, focusing on the continuity and continual development of services and applications related to the Commercial Finance domain. You will carefully balance People, Process, and Technology to establish seamless solutions.

Your portfolio includes various IT Applications, including Portals, Mid-office, and Back-office systems using a variety of technologies. This domain also has API, Data/Reporting, and external vendor services to manage. You will manage these through the entire technical lifecycle of the service, from initiation and implementation through maintenance and support.

You will work with a multi-disciplinary IT team, mentoring and coaching them in their development and handling HR responsibilities. As IT Delivery Manager, you will manage engineering leads, support managers, and have responsibility for many scrum teams under the Commercial Finance IT organization. You will achieve this by effectively collaborating with key Business and IT stakeholders, such as fellow IT Delivery Managers, and staff departments like Architecture, Privacy, Global Information Security, and other teams when needed.

You will act as the Group IT Lead responsible for participation in the Group Triangle, in conjunction with the Commercial Finance Group lead and Lead Architect. The IT Group Lead contributes to a strategic and consistent roadmap for the Group and Areas, creates awesome teams that continuously improve with individuals that keep developing themselves and others, and guards the quality of IT within the group, but also across DLL.

Day to day:

• Agile DevOps: Responsible for delivering a comprehensive portfolio of global, impactful, innovative, and reliable applications using Agile DevOps Methodology.
• Team Leadership: Enable, coach, and direct your team including engineering leads, developers, operations managers, testers, scrum masters, and contractors to deliver innovation and service execution excellence.
• Business/Client Interaction: Align with the business product owner and architecture lead in the Commercial Finance domain to define strategy and translate it into service roadmaps to be implemented by your team. Ensure that business stakeholder satisfaction is achieved and sustained.
• Service Delivery: Ensure that IT services meet the needs of the business and are delivered in a timely and efficient manner. Establish appropriate measurement systems and indicators to enable effective management of service delivery, innovation, and communication with stakeholders, customers, and team members.
• Budget Management: Oversee substantial (4M Euro+) budgets, actively managing development costs and continually demonstrating value for money.
• IT Leadership: Influence and align with other IT functions and corporate service leaders to ensure effectiveness and efficiency, including governance, enterprise architecture, security, vendor management, procurement, finance, and others.
• Vendor Management: Identify and manage strategic suppliers, leveraging opportunities for innovative services, partnerships, and value.
• Performance Monitoring: Track and report on the performance of IT services, identifying areas for improvement and implementing necessary changes.
• Compliance: Ensure all IT services comply with relevant laws, regulations, and company policies, including Privacy and Security.

Measures:

• DLL and IT derived OKR’s

All members enjoy:

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home.
• Click this link for an overview of all the benefits in your region.

Minimum Requirements:

• A bachelor or equivalent degree in a relevant field (IT, engineering, business information systems).
• 5+ years of experience leading the delivery of IT applications to a global customer base, using recognized ITSM methods, in a regulated industry.
• Experience applying and leading initiatives based on various frameworks among other Agile ways of working.
• Business communication, influencing & negotiation skills of a high order.
• Strategic, Tactical and operational culture management, including experience leading distributed multi-cultural/trans-national teams and service transformations.
• Service strategy development and implementation skills.
• Passionate about automation and continuous improvement of service delivery with security DNA.

Good to know:

Desired Primary Work Location: Wayne, PA

Applicable Pay Range:

$173,014.74 - $259,522.12

This position is subject to the terms of DLL’s compensation plans and policies. It is anticipated that the position will pay within the applicable pay range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: March 30th (Due to high volume of applications this requisition may close prior to posted close date).
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.