IT Intern — Hands-On Tech & Travel Perks

JSX; Dallas (TX); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Travel benefits: free standby travel

401(k) Match: 50% of first 8%

Discounted standby travel

Job summary

JSX is seeking an IT Intern to support our Information Technology team, gaining hands-on experience across hardware, software, and network support. You'll work on troubleshooting, device configuration, documentation, and IT projects that improve systems and processes.

This paid internship runs May 18 through August 7, 2027. You will collaborate with IT professionals and business partners, learn different IT disciplines, and contribute to JSX's daily operations and growth.

Qualifications

• Currently enrolled in college and have completed at least one year of undergraduate study.
• Pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field.
• Basic understanding of computer hardware, operating systems, software applications, and networking concepts.
• Strong analytical thinking, troubleshooting, and problem-solving abilities.
• Ability and willingness to learn new technologies, systems, and processes.
• Effective written and verbal communication skills.
• Strong customer service skills and a willingness to assist others with technical challenges.
• Ability to organize assignments, manage priorities, and follow established IT procedures.
• Ability to collaborate effectively with IT team members and business partners.
• Strong attention to detail and commitment to accurate technical documentation.

Responsibilities

• Assist with troubleshooting computer hardware, software, applications, and network connectivity issues.
• Support the setup, configuration, deployment, and maintenance of computers, mobile devices, and other IT equipment.
• Respond to Crewmember technology requests and help resolve common technical issues in accordance with established support procedures.
• Document support requests, troubleshooting steps, and resolutions to maintain accurate service records.
• Assist with system, application, and technology improvement projects that support business operations.
• Participate in system testing, data validation, and routine technology checks to help maintain reliable IT services.
• Support equipment inventory reviews, asset tracking, and technology documentation.
• Create and maintain technical documentation, troubleshooting guides, job aids, reports, and process instructions.
• Collaborate with IT team members to identify issues, research solutions, and support technology initiatives.
• Work with business partners across JSX to understand technology needs and help deliver effective support.
• Participate in team discussions and projects to gain exposure to different IT functions and technologies.
• Support additional technical assignments and special projects as business needs arise.

Skills

Analytical thinking

Troubleshooting

Documentation

Customer service

Communication skills

Education

IT/CS/IS/Cybersecurity degree

Job description

JSX is seeking an IT Intern to support our Information Technology team, gaining hands-on experience across hardware, software, and network support. You'll work on troubleshooting, device configuration, documentation, and IT projects that improve systems and processes.

This paid internship runs May 18 through August 7, 2027. You will collaborate with IT professionals and business partners, learn different IT disciplines, and contribute to JSX's daily operations and growth.