IT Intern

Universal Scientific Industrial Co.; Milpitas (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Universal Scientific Industrial Co. in Milpitas, CA is seeking an IT Intern to support the IT department with hands-on operational tasks in a fast-paced environment.

This full-time onsite role requires you to be onsite 100% of the time and to communicate effectively with users and team members. You will gain exposure to cybersecurity, network management, hardware and software support, documentation, and process improvement while developing practical IT skills and professional integrity through

Qualifications

• Strong communication and teamwork are required.
• Ability to document and report clearly.
• Basic scripting or automation experience is a plus.
• Understand IT infrastructure and how components fit together.
• Proactive problem solving and troubleshooting mindset.

Responsibilities

• Provide technical support for hardware and software issues.
• Assist with system and network setup, monitoring and maintenance.
• Document technical procedures and update user guides.
• Support security policies, password resets, and data backup tasks.
• Assist with software testing and feedback on usability.
• Attend team meetings and collaborate with IT staff.

Skills

Communication

Teamwork

Documentation

Basic scripting

Problem solving

Education

Pursuing IT/CS degree

Job description

USI/Asteelflash is actively looking for a highly organized and talented IT Intern to help support the IT activities at our location in Milpitas, CA. The IT Intern will assist the IT Department with various operational tasks.

Candidates for this position will have hands on experience with IT systems and have exposure to cybersecurity and network management. Candidates must also be able to communicate effectively with employees, management and customers and be able to work well within a team environment and always demonstrate personal integrity. The successful candidate will be able to easily work in a fast-paced environment and switch between tasks frequently. This position will require you to be onsite 100% of the time.

Responsibilities

Technical Support

• Assist in troubleshooting hardware and software issues
• Help set up and configure computers, printers, and other devices
• Respond to basic user support requests

System and Network Assistance

• Monitor system performance and report issues
• Assist with routine maintenance tasks
• Help with network setup and connectivity checks

Documentation

• Maintain records of IT assets and inventory
• Document technical procedures and solutions
• Update user guides and manuals

Security and Access

• Support user account management (e.g., password resets)
• Help enforce IT security policies
• Assist with data backup and recovery processes

Software and Tools

• Help install and update software applications
• Assist in testing new tools or features
• Provide feedback on usability and performance

Team Collaboration

• Attend team meetings and training sessions
• Shadow IT professionals to learn workflows
• Communicate effectively with users and team members

Requirements

• Communication and teamwork
• Documentation and reporting
• Basic scripting or automation
• Understanding of IT infrastructure
• Problem solving and technical troubleshooting