IT Intern

Salas O'Brien; Houston (TX); Hybrid; USD 21,000 - 34,000; Part time

Job summary

Salas O'Brien in Houston invites an IT Intern to join our Information Technology team and gain hands-on experience supporting a large, distributed organization. Internships may focus on IT Help Desk, Cybersecurity, Networking, or Infrastructure, based on study and interests.

You will be pursuing an Associate's or Bachelor's degree in Information Technology, with a genuine interest in technology, strong problem-solving skills, and effective communication.

Qualifications

• Pursuing an Associate’s or Bachelor's degree in Information Technology.
• Basic knowledge of computers, operating systems, networking, cybersecurity, cloud technologies.
• Strong communication and teamwork abilities.

Responsibilities

• Assist with technical support and troubleshooting of computers, applications, peripherals, connectivity, networks, and other IT services.
• Assist with employee technology onboarding, device preparation, deployments, upgrades, and other IT initiatives.
• Support cybersecurity activities such as security monitoring, documentation, vulnerability management, compliance, and security awareness.
• Assist with network and infrastructure activities involving LAN/WAN, wireless, VPN, switches, firewalls, monitoring, inventories, and documentation.
• Create and maintain technical documentation, procedures, inventories, and knowledge-base articles.
• Research and test new technologies, products, or technical solutions and help identify opportunities to improve or automate IT processes.
• Participate in IT projects, team meetings, technical training, and cross-functional initiatives.
• Perform assigned technical tasks under the guidance of experienced IT team members and escalate issues when appropriate.

Skills

Windows OS

Microsoft 365

Networking

Cybersecurity basics

Cloud computing

PowerShell

Python

IT support tools

Education

Associates or Bachelor’s in Information Technology

Bachelors or better in Information Technology

Tools

VPN

Firewall configuration

Documentation tools

Job description

At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That's why we're committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future.

Building for the long-term means that all of our team members can expect to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career—and they'll receive great total rewards along the way.

About Us

Founded in 1975, Salas O'Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.

We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.

Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.

Department: Information Technology
Job Type: Internship
Location: Remote / Hybrid / Office-based, depending on assignment

About the Role

The IT Intern will join the Salas O'Brien Information Technology team and gain hands-on experience supporting a large, distributed organization. Internship assignments may focus primarily within a specific IT discipline, including IT Help Desk / Client Services, Cybersecurity, Networking, or Infrastructure, based on the intern’s area of study, interests, skills, current IT initiatives, and business needs.

The goal is to provide meaningful, practical experience where interns can apply what they are learning, contribute to real IT work, and explore potential career paths within Information Technology.

Responsibilities

Depending on the internship assignment, an IT Intern may:

• Assist with technical support and troubleshooting of computers, applications, peripherals, connectivity, networks, and other IT services.
• Assist with employee technology onboarding, device preparation, deployments, upgrades, and other IT initiatives.
• Support cybersecurity activities such as security monitoring, documentation, vulnerability management, compliance, and security awareness.
• Assist with network and infrastructure activities involving LAN/WAN, wireless, VPN, switches, firewalls, monitoring, inventories, and documentation.
• Create and maintain technical documentation, procedures, inventories, and knowledge-base articles.
• Research and test new technologies, products, or technical solutions and help identify opportunities to improve or automate IT processes.
• Participate in IT projects, team meetings, technical training, and cross-functional initiatives.
• Perform assigned technical tasks under the guidance of experienced IT team members and escalate issues when appropriate.

You Will Be a Great Fit If You

• Are currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Networking, Computer Engineering, or a related field.
• Have a genuine interest in technology and enjoy troubleshooting, problem-solving, and learning how things work.
• Have basic knowledge of computers, operating systems, networking, cybersecurity, cloud technologies, or other IT concepts through coursework, certifications, personal projects, or previous experience.
• Communicate effectively with both technical and non-technical team members and are organized, dependable, and comfortable asking questions.
• Are interested in developing skills within an assigned IT discipline while gaining exposure to the broader IT organization.
• Have exposure to technologies such as Windows, Microsoft 365, networking, cybersecurity, cloud computing, PowerShell, Python, or IT support tools. Relevant CompTIA, Microsoft, Cisco, or similar coursework or certifications are a plus.

Prior professional IT experience is not required.

What You Will Gain

• Hands-on experience working in a professional enterprise IT environment.
• Practical experience within an assigned IT discipline while gaining exposure to other areas of IT.
• Opportunities to apply classroom knowledge to real-world technology challenges.
• Technical, troubleshooting, problem-solving, communication, and professional skills.
• Exposure to experienced IT professionals and potential career paths across Information Technology.

Qualifications

Education

Preferred

Associates or better in Information Technology.

Bachelors or better in Information Technology.

Experience

Preferred

Prior professional IT experience is not required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.