IT Intern

Billings Clinic; Billings (MT); On-site; USD 19,320 - 27,517; Full time

Job summary

Billings Clinic is seeking an IT Intern to join PMO / Operations team in Billings, MT. Under supervision, you will assist in developing business solutions, organizing, planning, implementation, support and maintenance of hardware and software solutions across the health system.

Starting wage is $17.00 per hour with day, evening, and weekend shifts; a temporary position designed to provide hands-on experience in enterprise IT projects, service desk activities and IT operations.

Qualifications

• Under direct supervision, assists in developing business solutions for IT operations.
• Provides hardware and software installation and maintenance support.
• Works on enterprise IT projects and service desk tasks.

Responsibilities

• Serves as a technical resource for the organization and health system’s customers, staff, physicians and administration.
• Participates in professional and technical organizations to improve technology and healthcare through technology.
• Collaborates with multiple disciplines to organize and coordinate technology enhancements to improve Information Technology outcomes.
• Maintains required documentation

Skills

Technical support

Hardware troubleshooting

IT service desk

Team collaboration

Education

Within 1 year of graduation (2 or 4 year degree)

Job description

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as aMagnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.

IT Intern
PMO / OPERATIONS - 8732 (27th Streeth 2nd Floor Corner Window Room 4th Floor Classroom)
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Shift: Day, Evening, Weekends
Employment Status: Temporary
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage:$17.00
Under direct supervision and guidance and in accordance withestablished policies and procedures, assists in developing business solutions,organizing, planning, implementation, support and maintenance of hardware andsolutions in the Billings Clinic Health System. This position is expected toparticipate as a team member on enterprise-level technical projects, acceptingtasks and providing relevant results. Focus areas typically includeService Desk and PC analytics.

Essential Job Functions
• Serves as a technical resource for the organization and health system’scustomers, staff, physicians and administration. Provides support duringtechnical crises. Acts as role model of professional Information Technologypractices. Promotes Information Technology across the organization, utilizingtechnical knowledge, theory and technical skills to promote optimal outcomesthrough best practice.
• Participates in professional and technical organizations to improvetechnology and improve healthcare through technology, and to advance inInformation Technology.
• Collaborates with multiple disciplines to organize and coordinate technologyenhancements to improve Information Technology outcomes. Is a contributor inthe development of policies and procedures.
• Identifies technical problems/issues needing research and escalates issues asneeded and to the appropriate resources. Communicates results of research toappropriate individuals/groups
• Provides regular communication to all members of the project management team,Operations and leadership as well as all clients involved in respective projector tickets.
• Analyze customer needs, review current processes, and recommend options andapproaches to implementation and support.
• Maintains required documentation

Minimum Qualifications
Education
• Within 1 year of graduation (2 or 4 year degree)

Certifications and Licenses
• Current Montana driver's license and the ability to be insured to operateBillings Clinic vehicles

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.