IT Integration Manager

Hickory; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company·匹t

PTO

Job summary

Hickory is seeking an IT Integration Manager to join the M&A team. You will enter acquired, family-run HVAC companies, quickly understand their technology, and lead the technical work to integrate them into the Hickory family without disrupting ongoing operations.

Drive clean inventories, smooth day-one transitions, and repeatable playbooks to accelerate future integrations. Strong communication and data-handling skills are essential, with travel roughly one week per month in the Northeast.

Qualifications

• 4+ years in IT operations, systems administration, MSP work, technical project management, or systems integration.
• Working knowledge of networks, DNS, domains, VoIP, SaaS administration, and Microsoft 365 / Google Workspace.
• Experience with domain registrars, web hosting, CMS platforms, and email authentication (SPF/DKIM/DMARC).

Responsibilities

• Lead IT integrations for acquired brands, assessing existing systems and coordinating transitions.
• Develop day-one transition plans and repeatable playbooks for future integrations.
• Communicate clearly with local teams, vendors, and executives to align on integration goals.

Skills

IT operations

Networks

DNS

Domains

VoIP

SaaS administration

Microsoft 365 / Google Workspace

Data extraction

Communication

Documentation

Travel readiness

Job description

Hickory partners with craftsmen and business owners who build their reputations one job, one hard-earned milestone at a time. We're committed to becoming the trusted high-end residential HVAC provider, one zone at a time, building an enduring company where employees set a new standard of excellence in sustainable heating and cooling.

Our team rallies around our core values: putting employees first, treating everybody with respect, delighting customers, raising the bar, and get stuff done (GSD).

Today, Hickory partners and operates a dozen residential HVAC brands across the Tristate area with over 300 employees and growing fast.

The Role

We're partnering with great companies. When we bring a new brand into the family, someone has to untangle the systems — assessing what exists, coordinating the transition, and making sure teams can operate from day one. That's this role.

The IT Integration Manager sits on our M&A team. You're the person who can walk into a family-run HVAC company, quickly understand how their technology actually works, and lead the technical work to bring them into the Hickory family without breaking what keeps them running.

What success looks like: clean system inventories, smooth day-one transitions, and repeatable playbooks that make every integration faster than the last.

What We're Looking For

• 4+ years in IT operations, systems administration, MSP work, technical project management, or systems integration
• Working knowledge of networks, DNS, domains, VoIP, SaaS administration, and Microsoft 365 / Google Workspace
• Experience with domain registrars, web hosting, CMS platforms, and email authentication (SPF/DKIM/DMARC)
• Comfortable extracting, cleaning, and organizing data from legacy systems
• Strong communicator — you can work clearly with local teams, vendors, office managers, and executives
• Calm in ambiguous environments where ownership and documentation are unclear
• Travel: ~1 week/month within the Northeast by car; domestic flights to new business units
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• PTO

Base Compensation: $90,000–$120,000

This job description is intended to outline the general nature and level of work associated with this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may evolve, and Hickory reserves the right to modify work assignments, responsibilities, and schedules as business needs change.

Hickory is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.