IT Infrastructure Intern (Summer 2027)

Zurn Elkay Water Solutions; Milwaukee (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Zurn Elkay Water Solutions Corporation in Milwaukee, WI is seeking an IT Infrastructure & AI Enablement Intern to gain hands-on experience across client services, digital workplace technologies, and AI-driven solutions. You will work with Microsoft 365, Copilot, and enterprise IT operations, learning troubleshooting, documentation, and user enablement alongside technical and business teams.

This internship emphasizes collaboration, learning, and delivering practical improvements to security,

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field.
• Experience with Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with Microsoft Copilot, ChatGPT, or other AI platforms.
• Strong communication, analytical, and problem-solving skills.
• Ability to learn quickly and work effectively in a team environment.

Responsibilities

• Provide technical support for hardware, software, and Microsoft 365 applications.
• Assist users with troubleshooting and issue resolution.
• Support SharePoint, Teams, OneDrive, and Copilot initiatives.
• Create user documentation, knowledge articles, and training materials.
• Research and evaluate new workplace technologies and productivity tools.

Skills

Microsoft Office

Communication

Teamwork

Analytical thinking

Education

Pursuing IT/CS/IS degree

Tools

Microsoft 365

Copilot

SharePoint

Teams

OneDrive

Job description

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

Job Description

The IT Infrastructure & AI Enablement Intern will support Zurn Elkay's technology organization through hands‑on experience with Client Services, Digital Workplace technologies, and AI‑driven business solutions. This role provides exposure to enterprise IT operations, Microsoft 365, AI tools, and end‑user support while working alongside technical and business teams.

Key Responsibilities

Client Services & Digital Workplace

• Provide technical support for hardware, software, and Microsoft 365 applications.
• Assist users with troubleshooting and issue resolution.
• Support SharePoint, Teams, OneDrive, and Copilot initiatives.
• Create user documentation, knowledge articles, and training materials.
• Research and evaluate new workplace technologies and productivity tools.

AI Enablement & Innovation

• Support adoption of Microsoft Copilot, AI Agents, and other AI technologies.
• Develop and test AI use cases, prompts, and workflow automation solutions.
• Assist with AI training, communications, and user enablement activities.
• Research emerging AI trends and recommend opportunities for business value.

Systems Administration

• Assist with system administration, cloud technologies, and technology deployments.
• Monitor system performance and support operational improvements.
• Participate in initiatives that improve efficiency, scalability, and security.

Qualifications/Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field.
• Experience with Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with Microsoft Copilot, ChatGPT, or other AI platforms.
• Strong communication, analytical, and problem-solving skills.
• Ability to learn quickly and work effectively in a team environment.

Capabilities And Success Factors

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus – Building strong customer relationships and delivering customer‑centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Equal Opportunity Employer – Minority/Female/Disability/Veteran