IT Infrastructure & AI Enablement Intern (Summer 2027)

Elkay; Milwaukee (WI); On-site; USD 25,000 - 39,000; Part time

Job summary

Zurn Elkay Water Solutions Corporation in Milwaukee (WI) is seeking an IT Infrastructure & AI Enablement Intern for Summer 2027. The role provides hands-on experience across Client Services, Digital Workplace, and AI-driven business solutions, collaborating with technical and business teams.

You will gain exposure to enterprise IT operations, Microsoft 365, AI tools, and end-user support while contributing to initiatives that improve efficiency, scalability, and security.

Qualifications

• Pursuing a degree in IT, CS, IS, or Data Science.
• Proficient with Word, Excel, PowerPoint.
• Familiarity with Copilot, ChatGPT or similar AI tools.
• Strong communication, analytical, and problem-solving skills.
• Fast learner who works well in a team.

Responsibilities

• Support Client Services and Digital Workplace initiatives in Microsoft 365.
• Assist with AI enablement, AI use cases, prompts, and automation.
• Help with AI training, communications, and user enablement.
• Contribute to system administration efforts and cloud deployments.

Skills

Microsoft Office

Microsoft Copilot

AI platforms

Teamwork

Communication

Education

Information Technology

Computer Science

Information Systems

Data Science

Tools

Microsoft Copilot

ChatGPT

AI platforms

Job description

IT Infrastructure & AI Enablement Intern (Summer 2027)

The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

Job Description

The IT Infrastructure & AI Enablement Intern will support Zurn Elkay's technology organization through hands‑on experience with Client Services, Digital Workplace technologies, and AI‑driven business solutions. This role provides exposure to enterprise IT operations, Microsoft 365, AI tools, and end‑user support while working alongside technical and business teams.

Client Services & Digital Workplace

• Provide technical support for hardware, software, and Microsoft 365 applications.
• Assist users with troubleshooting and issue resolution.
• Support SharePoint, Teams, OneDrive, and Copilot initiatives.
• Create user documentation, knowledge articles, and training materials.
• Research and evaluate new workplace technologies and productivity tools.

AI Enablement & Innovation

• Support adoption of Microsoft Copilot, AI Agents, and other AI technologies.
• Develop and test AI use cases, prompts, and workflow automation solutions.
• Assist with AI training, communications, and user enablement activities.
• Research emerging AI trends and recommend opportunities for business value.

Systems Administration

• Assist with system administration, cloud technologies, and technology deployments.
• Monitor system performance and support operational improvements.
• Participate in initiatives that improve efficiency, scalability, and security.

Qualifications/Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field.
• Experience with Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with Microsoft Copilot, ChatGPT, or other AI platforms.
• Strong communication, analytical, and problem‑solving skills.
• Ability to learn quickly and work effectively in a team environment.

Capabilities and Success Factors

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus – Building strong customer relationships and delivering customer‑centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.

THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.

Equal Opportunity Employer – Minority/Female/Disability/Veteran Zurn Elkay Water Solutions Corporation

What happens when two remarkable sustainability leaders come together as one? A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time. In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse. Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.

What makes Zurn Elkay Water Solutions Corporation special is our people and our culture. While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well‑respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most. Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values. We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on‑the‑job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.