IT Infrastructure Intern: Hands-On IT Ops & Networking

hendersonproducts; Manchester (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Henderson Products Inc. in Manchester, IA, is the North American leader in design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks, specializing in snow and ice control and Keeping America's Roads Safe.

We are seeking an IT Infrastructure Intern to support IT operations and infrastructure initiatives. You will gain hands-on experience in deployments, monitoring, and documentation, collaborating with senior IT staff while contributing to ongoing projects and daily IT

Qualifications

• Pursuing a degree in Information Technology, Computer Science, or related field.
• Basic understanding of IT systems, networking, and hardware.
• Familiarity with Windows operating systems.
• Knowledge of TCP/IP, DNS, DHCP, and related networking concepts.
• Strong problem-solving and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work well in a team and independently.
• Willingness to learn and take on new challenges.

Responsibilities

• Assist in setup, configuration, and troubleshooting of IT infrastructure systems (laptops, desktops, workstations, tablets, printers, etc.).
• Support installation and configuration of software and hardware components.
• Monitor system performance and perform basic diagnostics for optimal operation.
• Maintain and update documentation related to IT systems and projects.
• Troubleshoot IT-related issues for staff and end-users.
• Assist in projects to improve IT infrastructure efficiency, security, or scalability.
• Collaborate with senior IT staff on maintenance, upgrades, and updates.
• Provide technical support and assistance to team members as needed.

Skills

IT systems basics

Networking basics

Windows OS

Problem-solving

Communication skills

Team collaboration

Education

Pursuing degree in IT/CS or related field

Tools

Printers

PCs & Tablets

Job description

Henderson Products Inc. in Manchester, IA, is the North American leader in design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks, specializing in snow and ice control and Keeping America's Roads Safe.

We are seeking an IT Infrastructure Intern to support IT operations and infrastructure initiatives. You will gain hands-on experience in deployments, monitoring, and documentation, collaborating with senior IT staff while contributing to ongoing projects and daily IT