IT Infrastructure Engineer – Multi-Site & Cloud

Arvato; Pleasant Prairie (WI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

401(k) match

Paid Time Off

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

Arvato is seeking an IT Infrastructure Engineer to oversee infrastructure, technical operations, architecture and IT support for a US location, with opportunities to collaborate with international teams.

You will translate complex technologies into actionable business solutions, manage security, disaster recovery, and ensure uptime while balancing a flexible schedule and travel as needed.

The role emphasizes communication, teamwork and hands-on problem solving across multi-site environments.

Qualifications

• Bachelor’s Degree in information technology or computer science or equivalent work experience.
• 2 years experience in mid-level information technology position.
• Excellent verbal and written communication skills.
• Must be team-oriented with the ability to lead, motivate, and train other personnel.

Responsibilities

• Facilitates communication between staff, management, vendors, and other technology resources within the organization.
• Responsible for representing the US IT department as needed for site-specific requests.
• Responsible for supporting and managing any location expansions for existing buildings or new buildings in geographic locations.
• Provides feedback on the systems that support end-users in the productive use of computer hardware and software.
• Participates in system security and backup procedures in coordination with the global IT and Risk teams.
• Provides aid in 'hands-on' resources with several technical disciplines.
• Provide local and remote management of Infrastructure Operations in a manner consistent with company policies and practices.
• Manage availability and responsiveness of enterprise technology to ensure compliance with requirements and met the overall goals of the organization.
• Coordinate with vendor responsible for global desk, incident and problem management processes, with key focus on any US topics.
• Support purchasing department to validate components necessary for the operation of responsible SCS US sites and services.
• Ensure all hardware, software, and database problems are solved in a timely and efficient manner, including overseeing disaster recovery operations and involved personnel.
• Ensure the security of the information systems, domains and equipment.
• Support the Cloud + Infrastructure + Modern Workplace pillar of IT as necessary for overall team success.
• Apply understanding of Information Security as it applies to current technology issues, laws and regulations.
• Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
• This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.

Skills

IT Operations

System Security

Cloud Solutions

Multi-site Environments

Communication Skills

Team Leadership

Education

Bachelor's Degree in IT or CS

Job description

Arvato is seeking an IT Infrastructure Engineer to oversee infrastructure, technical operations, architecture and IT support for a US location, with opportunities to collaborate with international teams.

You will translate complex technologies into actionable business solutions, manage security, disaster recovery, and ensure uptime while balancing a flexible schedule and travel as needed.

The role emphasizes communication, teamwork and hands-on problem solving across multi-site environments.