IT Infrastructure Engineer — Global Ops & Security

Bertelsmann-Jobs; Pleasant Prairie (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

Disability Pay

401(k) with company matching up to 6%

Paid Time Off including holidays

Flexible Spending Accounts

Voluntary benefits (legal/financial,  

Employee Assistance Program

Tuition reimbursement, scholarships, &

Job summary

Arvato is a leading global 3PL provider; this IT Infrastructure Engineer role focuses on overseeing infrastructure, operations, architecture and IT support in the US location. You will work with international teams and ensure security, DR, and uptime across sites.

You will coordinate with global teams, support expansions, and contribute to security and modern workplace initiatives while maintaining flexibility for travel and longer hours as needed.

Qualifications

• Bachelor’s degree in information technology or computer science or equivalent work experience.
• 2 years experience in mid‑level information technology position.

Responsibilities

• Facilitate communication between staff, management, vendors and technology resources.
• Represent the US IT department for site-specific requests.
• Support location expansions for existing or new buildings.
• Provide feedback on end-user systems and hardware/software.
• Participate in system security and backup procedures with global IT/Risk teams.
• Assist hands‑on resources across technical disciplines.
• Manage local and remote Infrastructure Operations per policy.
• Ensure availability and responsiveness of enterprise tech to meet goals.
• Coordinate with global desk/incident management for US topics.
• Assist purchasing to validate components for US sites/services.
• Solve hardware/software/database issues and oversee disaster recovery.
• Support information security across systems and equipment.
• Support Cloud + Infra + Modern Workplace initiatives.
• Apply information security knowledge to current tech issues, laws and regs.
• Undertake additional tasks for an efficient, safe workplace.

Skills

Data security

Risk management

Cloud solutions

Shared/outsourced solutions

Multi-site IT systems

Communication

Team leadership

Education

Bachelor’s degree in IT or Computer Science or equivalent

Job description

Arvato is a leading global 3PL provider; this IT Infrastructure Engineer role focuses on overseeing infrastructure, operations, architecture and IT support in the US location. You will work with international teams and ensure security, DR, and uptime across sites.

You will coordinate with global teams, support expansions, and contribute to security and modern workplace initiatives while maintaining flexibility for travel and longer hours as needed.