IT Infrastructure Administrator II — Systems, Cloud & Security

Socket.dev; Lubbock (TX); On-site; USD 79,000 - 109,000; Full time

Benefits offered by this job

Opportunities for professional growth

Competitive benefits

401(k) plan

Job summary

Interstates seeks an Infrastructure Administrator II to oversee IT infrastructure, patching, backups, and security, providing advanced Tier 2 support across servers, networks, and cloud platforms. You will work with internal teams and vendors to ensure reliability and continuity of operations.

We value strong troubleshooting, documentation, and vendor collaboration, with opportunities for growth and competitive benefits. Travel up to 30% may be required.

Qualifications

• 3–5+ years of experience in systems, network, or infrastructure administration.
• Hands-on experience with Windows Server, Active Directory, and Microsoft 365 / Exchange Online.
• Experience supporting virtualization platforms such as VMware or Hyper‑V.
• Working knowledge of network infrastructure, including switches, routers, VPNs, and firewalls.
• Experience with patch management, backups, disaster recovery, and software deployment.
• Exposure to cloud and hybrid environments.
• Experience with scripting or automation tools such as PowerShell preferred.
• Strong troubleshooting, communication, documentation, and vendor collaboration skills.
• Bachelor’s degree in IT-related field preferred, or equivalent experience.

Responsibilities

• Administer and maintain servers, virtual environments, network devices, and cloud platforms.
• Configure, deploy, and support hardware, software, and infrastructure services across the enterprise.
• Manage user access, permissions, group policies, and account lifecycle processes.
• Monitor system health, performance, and uptime; respond to and resolve escalated issues.
• Execute and improve patching, backup, replication, and disaster recovery processes.
• Support LAN/WAN, VPN, firewall, and connectivity issues for internal and remote users.
• Provide advanced Tier 2 troubleshooting for infrastructure, system, and application issues.
• Identify automation and standardization opportunities and document repeatable processes.
• Partner with vendors and internal stakeholders to implement and support technology solutions.
• Support security controls and compliance requirements.

Skills

Windows Server

Active Directory

Microsoft 365/Exchange Online

VMware/Hyper-V

PowerShell

Networking

Troubleshooting

Documentation

Vendor collaboration

Education

Bachelor’s degree in IT-related field

Tools

VMware

Hyper-V

Patch management tools

Backup tools

Job description

Interstates seeks an Infrastructure Administrator II to oversee IT infrastructure, patching, backups, and security, providing advanced Tier 2 support across servers, networks, and cloud platforms. You will work with internal teams and vendors to ensure reliability and continuity of operations.

We value strong troubleshooting, documentation, and vendor collaboration, with opportunities for growth and competitive benefits. Travel up to 30% may be required.