IT Imaging Analyst (Hybrid)

White Plains Hospital; City of White Plains (NY); On-site; USD 91,000 - 136,000; Full time

Job summary

White Plains Hospital Medical Center provides technical support for imaging applications, including GE Modalities, Philips Vue PACS, Powerscribe 360, Varian Aria, ISCV and related tools. The imaging IT team serves as a liaison between Imaging staff, IT, and vendors, ensuring reliability and compliance.

The role emphasizes troubleshooting, workflow optimization, documentation, and on-call support to maintain high performance across radiology workflows and related departments.

Qualifications

• Bachelor Degree Required
• 1-3 years experience supporting healthcare IT, clinical applications, or radiology systems.
• 1-3 years experience with Windows/server environments and basic networking concepts.
• Knowledge of PACS, RIS, DICOM, HL7, and EMR/EHR systems (Medium proficiency).

Responsibilities

• Provide Technical and Application support for Imaging Departments including Radiology, Cardiology, Ortho and Radiology Oncology.
• Monitor system performance, availability, interfaces and data flow.
• Analyze radiology workflows and recommend process or technology improvements.
• Assist with system implementations, upgrades, testing, configuration, and deployments.
• Develop and maintain system documentation, workflows, support procedures, and technical specifications.
• Investigate incidents, identify root causes, and coordinate corrective actions.
• Participate in application testing, change management, and disaster-recovery activities.
• Support integration of imaging modalities such as CT, MRI, ultrasound, X-ray, mammography, and nuclear medicine.
• Assist with user training and provide technical guidance to Imaging staff.
• Maintain compliance with organizational security, privacy, and healthcare requirements.
• Coordinate with third-party vendors for troubleshooting, upgrades, and technical support.
• Participate in on-call or after-hours support when required.

Skills

Healthcare IT experience

Windows/server environments

PACS/RIS knowledge

Troubleshooting skills

Communication/documentation

Clinical/technical collaboration

Education

Bachelor Degree

Tools

PACS

RIS

DICOM

HL7

EMR/EHR systems

Job description

City/State:

White Plains, New York

Department:

Technology Services_7

Work Shift:

Day

Work Days:

MON-FRI, ON CALL

Scheduled Hours:

9 AM-5 PM

Hours Per Pay Period:

75

Pay Rate/Range:

$91,002.41 - $136,492.79

Job Summary

The IT Imaging Analyst provides technical support for imaging applications, including GE Modalities, Phillips (Vue PACS), Powerscribe 360, Varian (Aria), ISCV and other department medical imaging related applications. Serves as a key liaison between Imaging staff, IT, and Vendors, including support and troubleshooting integrations between systems. This role provides subject matter expertise on application functionality, industry best practices, system reliability, regulatory compliance, and workflow efficiency.

Essential Functions

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
• Provide Technical and Application support for Imaging Departments including Radiology, Cardiology, Ortho and Radiology Oncology
• Monitor system performance, availability, interfaces and data flow
• Analyze radiology workflows and recommend process or technology improvements.
• Assist with system implementations, upgrades, testing, configuration, and deployments.
• Develop and maintain system documentation, workflows, support procedures, and technical specifications.
• Investigate incidents, identify root causes, and coordinate corrective actions.
• Participate in application testing, change management, and disaster-recovery activities.
• Support integration of imaging modalities such as CT, MRI, ultrasound, X-ray, mammography, and nuclear medicine.
• Assist with user training and provide technical guidance to Imaging staff.
• Maintain compliance with organizational security, privacy, and healthcare requirements.
• Coordinate with third-party vendors for troubleshooting, upgrades, and technical support.
• Participate in on-call or after-hours support when required.
• Performs all other duties as assigned

Qualifications

• Bachelor Degree Required
• 1-3 years 2+ years of experience supporting healthcare IT, clinical applications, or radiology systems. Required
• 1-3 years Experience with Windows/server environments and basic networking concepts Required
• Knowledge of PACS, RIS, DICOM, HL7, and EMR/EHR systems (Medium proficiency)
• Strong troubleshooting and analytical skills (High proficiency)
• Ability to analyze logs, interfaces, system errors, and application workflows. (Medium proficiency)
• Strong communication and documentation skills (High proficiency)
• Ability to work effectively with both technical and clinical teams (Medium proficiency)

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.