IT Help Desk Intern — ESOP, Summer 2027

ADP, Inc.; Westfield (IN); Presencial; USD 17.000 - 25.000; Tempo integral

Resumo da vaga

IMMI in Westfield, IN is seeking an IT Help Desk Intern for Summer 2027. You will assist in providing excellent customer service and support for hardware/software issues in a manufacturing environment, working closely with the IT team on AD/Azure user profiles, imaging, and deployment.

The role requires current enrollment at an accredited school, basic hardware/software knowledge, and a willingness to learn.

Qualificações

• Pursuing a degree while contributing to IT help desk support.
• Willingness to learn hardware, software and AD/Azure basics.
• Experience in a tech support role is a plus but not required.

Responsabilidades

• Provide Tier 1/2 hardware/software support.
• Manage Active Directory and Azure user accounts.
• Support and troubleshoot Microsoft Office applications.
• Assist with inventory tracking and imaging/deployment.
• Document resolutions for reporting.
• Provide remote technical support by phone or online.
• Deliver excellent customer service and clear communication.

Conhecimentos

Computer hardware

Networking basics

Microsoft Office

Active Directory/Azure

Team player

Communication skills

Multitasking

Formação

Enrolled student

Descrição da vaga

IMMI in Westfield, IN is seeking an IT Help Desk Intern for Summer 2027. You will assist in providing excellent customer service and support for hardware/software issues in a manufacturing environment, working closely with the IT team on AD/Azure user profiles, imaging, and deployment.

The role requires current enrollment at an accredited school, basic hardware/software knowledge, and a willingness to learn.