IT Hardware Deployment Technician

Peraton; Bethesda (MD); Presencial; USD 51 000 - 82 000; Tempo integral

Resumo da oferta

Peraton is seeking an IT Hardware Deployment Technician in Bethesda, MD to build, image, test, and deploy computers and related hardware across the organization.

You will ensure devices are imaged, configured, and delivered with accuracy and strong customer service.

Qualificações

• Minimum of a High school diploma with 4 years of experience, Associate’s degree with 2 years of experience, or Bachelor’s degree with experience in IT support, hardware deployment, or related roles.
• Strong knowledge of Windows and macOS operating systems; familiarity with imaging tools (SCCM, Intune, MDT, etc.).
• Basic understanding of networking, user account setup, and security configurations.
• Excellent organizational skills and attention to detail.
• Certifications such as CompTIA A or Microsoft Certified Fundamentals are a plus.
• Ability to obtain and maintain a Public Trust as required by the contract.
• While this is a remote capable role, candidates must be local to the DC/Maryland/NoVA area.

Responsabilidades

• Assemble, configure, and image desktops, laptops, and mobile devices according to organizational standards.
• Install required operating systems, applications, and security tools.
• Perform quality assurance checks to ensure devices are fully functional before deployment.
• Deploy computers to end-users, ensuring smooth setup and handoff.
• Maintain accurate records of hardware inventory, asset tags, and deployment logs.
• Track incoming and outgoing equipment, ensuring proper documentation.
• Assist with hardware upgrades, replacements, and lifecycle management.
• Provide first-line support for hardware issues during deployment.
• Escalate complex technical problems to higher-level IT teams when necessary.
• Document common issues and resolutions to improve future deployments.
• Follow established build and deployment procedures, while recommending improvements for efficiency.
• Ensure compliance with IT security policies and organizational standards.
• Contribute to continuous improvement initiatives within the IT depot.

Conhecimentos

Windows OS

macOS

Imaging tools

Networking basics

Organizational skills

Certifications

Formação académica

High school diploma + 4 years experience

Associate degree + 2 years experience

Bachelor's degree in IT or related

Ferramentas

SCCM

Intune

MDT

Descrição da oferta de emprego

Responsibilities

TheIT Hardware Deployment Technician, in support of theFAA BNATCS contract, is responsible for building, configuring, and deploying computers and related hardware to end-users across the organization. The IT Hardware Deployment Technician will ensure that all devices are properly imaged, tested, and delivered in accordance with company standards, while maintaining accuracy, efficiency, and excellent customer service.

Key Responsibilities

Computer Build & Deployment

• Assemble, configure, and image desktops, laptops, and mobile devices according to organizational standards.
• Install required operating systems, applications, and security tools.
• Perform quality assurance checks to ensure devices are fully functional before deployment.
• Deploy computers to end-users, ensuring smooth setup and handoff.

Hardware & Inventory Management

• Maintain accurate records of hardware inventory, asset tags, and deployment logs.
• Track incoming and outgoing equipment, ensuring proper documentation.
• Assist with hardware upgrades, replacements, and lifecycle management.

Support & Troubleshooting

• Provide first-line support for hardware issues during deployment.
• Escalate complex technical problems to higher-level IT teams when necessary.
• Document common issues and resolutions to improve future deployments.

Process Improvement

• Follow established build and deployment procedures, while recommending improvements for efficiency.
• Ensure compliance with IT security policies and organizational standards.
• Contribute to continuous improvement initiatives within the IT depot.

** This role is contingent upon award of the associated program. **

Qualifications

Required Qualifications

• Minimum of a High school diploma with 4 years of experience, Associate’s degree with 2 years of experience, or Bachelor’s degree with experience in IT support, hardware deployment, or related roles.
• Strong knowledge of Windows and macOS operating systems; familiarity with imaging tools (SCCM, Intune, MDT, etc.).
• Basic understanding of networking, user account setup, and security configurations.
• Excellent organizational skills and attention to detail.
• Certifications such as CompTIA A or Microsoft Certified Fundamentals are a plus.
• Ability to obtain and maintain a Public Trust as required by the contract.
• While this is a remote capable role, candidates must be local to the DC/Maryland/NoVA area.

Desired Skills

• Ability to work independently and manage multiple tasks.
• Strong communication and customer service skills.
• Experience with asset management systems and ticketing tools.
• Familiarity with enterprise environments and ITIL practices.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.