IT Governance & Contracts Coordinator

Lehigh University; Bethlehem (Northampton County); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Tuition benefits

Generous leave provisions

Retirement contributions

Job summary

Lehigh University is seeking a Coordinator within Information Technology Services to own the operational and administrative backbone of ITS. You will manage contracts, governance, financial workflows, and compliance to keep processes accurate and on time.

The role sits on campus in Bethlehem with a salary range and a Grade 7 level. Strong attention to detail and cross-department collaboration are essential for success.

Qualifications

• High School Diploma or GED required; associatess or technical degree preferred.
• Three to five years of work experience in administrative, contracts, or operations coordination.
• Familiarity with contract management, procurement/purchasing systems, and IT governance processes preferred.
• Experience representing a department in cross-functional meetings is a plus.

Responsibilities

• Maintain a master contract calendar and repository, tracking renewal dates, terms, and pricing across software agreements.
• Review renewal terms and collaborate with departments to decide on renewals, renegotiations, or cancellations.
• Serve as the primary contact for software vendors on renewal, licensing, and billing.
• Monitor software utilization to ensure licensing aligns with departmental needs.
• Prepare agendas and documentation for governance meetings and track action items.
• Liaise between ITS staff and governance stakeholders to progress website-related decisions.
• Process departmental chargebacks and purchase orders, reconciling financial records with Finance & Administration.
• Maintain documentation supporting contract, procurement, and financial compliance.

Skills

Contract management

Procurement systems

IT governance processes

Administrative coordination

Attention to detail

Written and verbal communication

Cross-functional liaison

Education

High School Diploma or GED

Associates or Vocational/Technical Degree preferred

Tools

ERP platforms

Job description

Lehigh University

Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits.

Lehigh University's Information Technology Services team keeps a research-intensive university running and the person who keeps ITS itself running smoothly is just as important. If you're someone who finds genuine satisfaction in bringing order to complex processes, this Coordinator role puts you at the center of it all. Sitting within ITS, you'll own the operational and administrative backbone of the department working across contracts, governance, financial workflows, and compliance to keep things accurate and on time.

Position Number: S71140

This position is a Grade: 7 - 37.5 with an approximate salary range of $37,190-$44,640 and is subject to change based on experience, skills and qualifications.

What You'll Be Doing

• Maintain a master contract calendar and repository, tracking renewal dates, terms, and pricing across all ITS software agreements
• Review contract renewal terms well ahead of expiry and partner with departments to inform decisions to renew, renegotiate, or cancel
• Serve as the primary contact for software vendors on renewal, licensing, and billing matters
• Monitor software utilization across ITS to ensure licensing aligns with actual departmental need
• Represent ITS in IT governance committee discussions related to website updates and associated initiatives
• Prepare agendas, briefing materials, and follow-up documentation for governance meetings, tracking action items through to resolution
• Liaise between ITS technical staff and governance stakeholders to keep website-related decisions progressing
• Process departmental chargebacks and purchase orders/requisitions, reconciling financial records and resolving discrepancies with Finance & Administration
• Maintain documentation that supports contract, procurement, and financial compliance across the department
• Identify and escal…?

What You Bring

• High Scholl Diploma or GED
• Associates or Vocational/Technical Degree preferred
• Three to five years of work related experience
• Familiarity with contract management, procurement/purchasing systems, and IT governance processes preferred
• Experience in an administrative, contracts, or operations coordination role — ideally within a technology, higher education, or similarly complex environment
• Strong attention to detail with the ability to manage competing deadlines
• Clear written and verbal communication skills, including the ability to represent a department in cross-functional meetings
• Proficiency with standard office and web content tools; experience with Lehigh's systems or similar ERP platforms is a plus

Why Lehigh

Lehigh University offers a genuinely supportive work environment where professional development is taken seriously with tuition benefits, generous leave provisions, and retirement contributions that reflect the University's long-term investment in its people. ITS at Lehigh isn't a siloed back-office function; it's a collaborative team that shapes how technology serves a vibrant academic community. In this role, your organizational work directly enables researchers, faculty, and students to do their best work every day.

Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Special Considerations

• The duties of the position do not allow for a remote work option; the employee in this position will be required to work on campus where they can be fully accessible to the Lehigh community.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Equal employment opportunity, including veterans and individuals with disabilities.