IT Generalist 2

Lensa; Lansing (MI); Remote; USD 70,000; Full time

Job summary

An innovative firm is seeking an IT Generalist to provide technical support and maintenance for computers and networks. This fully remote role involves troubleshooting, installing, and repairing personal computers and network equipment, as well as training users in the effective use of technology. The ideal candidate will have a Bachelor's degree and 2-5 years of relevant experience, along with an active AOUSC Public Trust clearance. Join a team dedicated to transforming government IT and making a positive impact in the community. If you are ready to contribute to meaningful change, this opportunity is perfect for you.

Qualifications

• Bachelor's degree with 2-5 years of relevant experience.
• Active AOUSC Public Trust clearance is required.

Responsibilities

• Provide technical support for computers and networks.
• Install, troubleshoot, and repair personal computers and network equipment.
• Train users on hardware and software usage.

Skills

Technical Support

Computer Installation

Network Troubleshooting

User Training

Software Support

Education

Bachelor's Degree

Tools

PC Software

Network Equipment

Telephony Equipment

Job description

GovCIO is currently hiring an IT Generalist to support our newly awarded customer contract. This position will be fully remote within the United States.

Responsibilities

1. Provides technical support for computers and associated networks.
2. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
3. Provides personal computer, hardware, and software support.
4. Installs, services, and repairs personal computers and installs attendant software.
5. Connects personal computers and terminals to existing data networks.
6. Maintains network diagrams and circuit records.
7. Maintains trouble logs.
8. Instructs users in the use of personal computers and networks.
9. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
10. Performs basic PC, PBX, and network software programming.
11. Confers with staff, users, and management to establish requirements for new systems or modifications.
12. Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
13. Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
14. Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
15. Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Qualifications

Bachelor's with 2-5 years (or commensurate experience)

Required Skills and Experience

• Clearance Required: Must have an active AOUSC Public Trust

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range

USD $70,000.00 - USD $70,000.00 /Yr.