IT Functional Analyst, Supply Chain

MSC Industrial Direct Co.,Inc.; Davidson (NC); Hybrid; USD 56,000 - 81,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an IT Functional Analyst, Supply Chain in Davidson, NC to support and enhance our logistics software platforms. You will serve as the liaison between business users and technology teams, focusing on TMS, WMS, WCS, and related supply chain applications to improve operations.

The role requires strong functional knowledge of supply chain processes, plus analytical and communication skills to drive continuous improvements.

Qualifications

• Bachelor's degree in information systems, Supply Chain, Logistics, Business, or related discipline or equivalent experience.

Responsibilities

• Serve as the primary functional analyst for logistics and supply chain applications.
• Collaborate with stakeholders to identify challenges and propose technology solutions.
• Coordinate with IT teams and vendors to deliver enhancements.
• Analyze current and future-state business processes and requirements.
• Create documentation and train users.

Skills

3+ years experience

Logistics knowledge

Stakeholder collaboration

Technical collaboration

Education

Bachelor's degree in information systems or related field

Equivalent experience

Tools

IBM iSeries knowledge

Job description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :21501

Employment Type :Full Time

Job Category :Digital/IT

Work Location :Davidson, NC (CSC)

BRIEF POSITION SUMMARY:

At MSC Industrial Supply, we deliver innovative technology solutions that drive operational excellence across our supply chain network. We are seeking an IT Functional Analyst, Supply Chain to support and enhance our logistics and supply chain software platforms, serving as the key liaison between business users and technology teams. This role will focus on Transportation Management Systems (TMS), Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and related supply chain applications. The IT Functional Analyst, Supply Chain will analyze functional processes, troubleshoot and support production applications, gather requirements, document functional specifications, coordinate system testing and user training and collaborate with business stakeholders and technology teams to deliver effective solutions that improve logistics operations. The ideal candidate combines strong functional knowledge of supply chain processes with analytical and communication skills to support continuous improvement initiatives and system enhancements.

DUTIES AND RESPONSIBILITIES

• Serve as the primary functional Analyst for logistics and supply chain applications.
• Collaborate with business stakeholders to identify and understand operational challenges and recommend technology solutions.
• Coordinate with internal IT teams, implementation partners, and Software vendors to resolve issues and deliver enhancements.
• Analyze and document current and future-state business processes.
• Gather, document, and manage business and functional requirements.
• Create user documentation, training materials, and operational procedures.
• Participate and coordinate system configuration, testing, implementation, and post-production support activities.
• Support integration activities between IBM iSeries ERP, TMS, WMS, WCS, automation platforms, and other peripherals systems.
• Develop and execute test plans, validation scenarios, and user acceptance testing activities.
• Support, troubleshoot, and resolve issues within logistics, supply chain, and related applications.
• Participate in project planning, requirements workshops, solution design reviews, and deployment activities.
• Monitor application performance and identify opportunities for process optimization and automation
• Follow established IT governance, change management, and support processes.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required

QUALIFICATIONS

What You Need:

• Bachelor's degree in information systems, Supply Chain, Logistics, Business, or related discipline or equivalent experience is required.
• 3+ years of experience developing and supporting enterprise supply chain applications.
• Experience in logistics, distribution, transportation, warehouse operations, or supply chain management preferred.
• Experience working with business stakeholders, software vendors, and technical teams.

Bonus Points If You Have:

• Understanding of Agile and Waterfall project methodologies
• Lean, Six-Sigma
• IBM iSeries relevant knowledge
• Understanding of transportation, logistics, and distribution business processes.
• Analytical Thinking and Problem Solving
• Organizational and Planning skills
• Verbal Communications and Presence
• Written Communications and Documentation
• Keen understanding of applications and technology
• Functional Process Knowledge, supply chain preferred.
• Required: Knowledge of Office productivity suite, or similar.
• Preferred: Collaboration, Project Life Cycle and Services Management Tools such as MS SharePoint, and HPLAM, Service Now

Other Requirements:

• A valid driver's license and the ability to travel up to 25% of the time may be required.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)

Compensation starting at $55,700 - $81,245 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.