Analyst, IT Business Systems - OEM

MSC Industrial Direct Co.,Inc.; Holtsville (NY); On-site; USD 68,000 - 106,000; Full time

Job summary

MSC Industrial Supply Co. in Holtsville, NY seeks an IT Business Systems Analyst to support OEM operations through data management, EDI, reporting, ERP administration, and data governance.

The role partners with business stakeholders to ensure data integrity, system reliability, and continuous process improvement, while onboarding customers and supporting new business processes. You will analyze needs, design requirements, manage ERP access, and provide Help Desk support, contributing to MSC's

Qualifications

• Bachelor's degree in BS/CS/Math or equivalent; minimum 3 years in business systems or analytics.
• Experience with BI reporting tools Power BI and Tableau.
• Experience with ERP administration and data governance.
• Ability to work with multiple business functions and ensure data integrity.

Responsibilities

• Participate in cross-functional Business Systems Super Users Group.
• Analyze needs and document requirements for systems and reports.
• Develop work plans, schedules, and project tasks.
• Manage EDI operations including onboarding, partner setup, mapping, testing.
• Build queries and portals for timely business insights.
• Manage ERP roles and user access for security.
• Develop data quality metrics to ensure integrity.
• Collaborate with business users to align system functionality.
• Provide Help Desk support for assigned applications and contribute to process improvements.
• Foster MSC culture and participate in special projects.

Skills

Data analysis

Cross-functional collaboration

Requirements gathering

Problem solving

Analytical mindset

Education

Bachelor's degree in business/computer science/mathematics or equivalent

Tools

Power BI

Tableau

SQL

Stored Procedures

Job description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :21603

Employment Type :Full Time

Job Category :Digital/IT

Work Location :Holtsville, NY (OEM BU)

BRIEF POSITION SUMMARY:

The IT Business Systems Analyst supports OEM business operations through data management, EDI, reporting, ERP administration, and data governance. This role partners with business stakeholders to ensure data integrity, system reliability, and operational efficiency while supporting customer onboarding, business applications, and continuous process improvement.

DUTIES AND RESPONSIBILITIES

• Actively participate in the Business Systems Super Users Group to support cross-functional collaboration and knowledge sharing
• Analyze business and user needs, document requirements and design functional specifications for systems and reports
• Develop or assist in the development of work plans, schedules, and project task lists
• Manage EDI operations, including customer onboarding, trading partner setup, document mapping, testing, implementation, and ongoing support.

• Build and maintain refreshable database queries and portals to provide timely and accurate business information
• Manage ERP role and user access, ensuring appropriate permissions and system security
• Develop and implement data quality metrics and measurement tools to ensure data integrity
• Collaborate regularly with business users to ensure system functionality aligns with operational needs
• Provide Help Desk support for assigned applications, including ticket management and issue resolution
• Participate in process improvement initiatives and support the implementation of new business processes
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required

QUALIFICATIONS

What You Need:

• A bachelor's degree in business/computer science/mathematics or equivalent related experience required.
• Minimum of three years related business experience required.
• Proficient in database management principles and practices.
• Experience with BI reporting tools Power BI, Tableau, etc.
• Optimized techniques in SQL Studio and experience in Stored Procedures.
• Able to work both independently and under moderate supervision.
• Will identify and work through issues while implementing solutions.
• Ability to work closely with many business functions across the organization.
• Fix issues at root cause and work with business users to
• Identify trends with system related issues and address accordingly.
• Ability to work flexible hours when needed.

Bonus Points If You Have:

• P21 ERP

Other Requirements:

• A valid driver's license may be required.
• Position requires up to 20% travel

Compensation starting at $67,600 - $106,260 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.