IT Functional Analyst I - MFG/BOM/WIP

niagarawater; Diamond Bar (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Niagara is seeking an IT Functional Analyst I for MFG/BOM/WIP to analyze and develop solutions addressing customer needs. You will troubleshoot operational system issues, document requirements, and train users on new functionality, collaborating with IT and multiple business functions to identify system improvements.

Ideal candidates will have experience in manufacturing environments, ability to work in a fast-paced team, and strong analytical and problem-solving skills to deliver on timelines.

Qualifications

• Experience in field or similar manufacturing environment.
• Experience in position.
• Experience managing people/projects.
• Experience may include a combination of work experience and education.

Responsibilities

• Analyze and develop solutions addressing customer needs.
• Trouble shooting daily operational system issues to define root cause and determine solutions.
• Document requirements, process flows, and creation of SOP/training materials.
• Train super and end users on new functionality and process changes.
• Work with IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production to identify system needs.

Skills

Business Analysis

Analytical thinking

Problem-solving

Communication skills

Job description

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

IT Functional Analyst I - MFG/BOM/WIP

Essential Functions

• Analyze and develop solutions addressing customer needs.
• Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions.
• Ability to take direction, learn processes/systems quickly and apply to deliver results based on timeline.
• Work with business to understand and document requirements, determine design and approach, configure, and test various applications to deliver and support business needs.
• On-going analysis of the supply chain process to identify opportunities for process and system improvements, efficiency gains, and cost reduction through the use of various supply chain applications and data mining tools.
• Organize, schedule and run meetings to identify supply chain opportunities and system needs: Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production.
• Documenting meeting minutes, action items, issues, and risks.
• Document requirements, process flows, new functionality, and creation of SOP/training materials.
• Training super and end users on new functionality and process changes.
• Ability to plan, track, elevate and deliver upon tasks and timelines assigned.
• Available for 24/7 support (scheduled and off hours).
• Review system design approaches to ensure they fully meet the business requirements.
• Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
• Produce key documents, both in written and presentation format.
• Excellent problem solver with the ability to keep many driving factors and requirements in focus.
• Monitor process and technology and provide insights into overall status.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Minimum Qualifications

• 0 Years - Experience in Field or similar manufacturing environment
• 0 Years - Experience in Position
• 0 Years - Experience managing people/projects
• *experience may include a combination of work experience and education

Preferred Qualifications

• 2 Years- Experience in Field or similar manufacturing environment
• 2 Years - Experience working in Position
• 2 Years - Experience managing people/projects
• *experience may include a combination of work experience and education

Competencies

• Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers
• InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency
• Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame
• Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations

Additionally, IT Support Analyst is expected to demonstrate:

• Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations.
• Experience in Business Analysis
• Overall high degree of professionalism
• Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people. Must work independently.
• Strong analytical, problem-solving skills and critical thinking skills
• Ability to translate complex business needs in