IT Field Technician

Laboratory Corporation; Newark (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an IT Field Technician to join their dynamic team. In this role, you will travel daily to customer sites, providing essential IT support for hardware and software issues. Your technical expertise will be crucial in troubleshooting and resolving client problems, as well as installing and servicing various IT equipment. This position offers an exciting opportunity to work independently while contributing to a company that is dedicated to improving lives through science. If you are passionate about technology and thrive in a fast-paced environment, this is the perfect role for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• 1-2 years of experience in IT support preferred.
• Strong communication skills and ability to work independently.

Responsibilities

• Travel to customer sites for IT support on hardware and software.
• Install and service IT equipment within assigned territory.
• Maintain accurate daily activity and expense reports.

Skills

Troubleshooting Hardware

Troubleshooting Software

Networking Issues

Communication Skills

Education

Associates Degree

IT Certifications (A+, Network+)

Job description

Labcorp is hiring an IT Field Technician. This person will travel daily to customer sites to provide support. This person should have a solid technical background troubleshooting hardware and software.

At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.

Duties & Responsibilities:

• Travel to customer sites to provide IT support for hardware and software on a daily basis
• Install and service various IT equipment within assigned territory
• Maintain accurate daily activity report, expense reports and mileage logs
• Manage support requests through a computerized system
• Respond to all customer complaints in a timely manner
• Follow up on any outstanding items and provide updates as necessary
• Triage and report client issues to the appropriate department
• Assisting with the training of new employees
• Train clients on use of Labcorp computerized system
• Comply with all safety procedures and protocol
• Administrative and clerical duties as necessary

Requirements:

• Associates Degree preferred or 1-2 years of experience
• IT Certifications preferred; A+ or Network+
• Prior experience troubleshooting hardware, software, and networking issues
• Experience in the healthcare industry is a plus
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Flexibility to work overtime as needed
• Clean driving record and ability to maintain a driver’s license required
• Preference given to those that live in the Newark area due to coverage area of work
• Must be willing to travel as this is a field technician position requiring daily travel to and from various locations

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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