IT Field Network Technician

Primoris Services Corporation; Houston (TX); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

401k w/employer match

Health/Dental/Vision insurance plans

Paid time off

10 paid holidays

Stock purchase plan

Résumé du poste

Primoris Services Corporation is seeking an IT Field Network Technician to lead planning, onsite installation, repair, and support of IT server, network, security systems, and low-voltage cabling. This hybrid role requires collaboration with business stakeholders, vendors, and multiple IT teams. Travel 60-75% to project locations across the U.S.

and Canada, with after-hours work as needed. You will install, troubleshoot, document, and coordinate across projects, maintaining accurate records and

Qualifications

• High School Diploma or equivalent required.
• 2–5 years IT support experience with strong customer satisfaction.
• Working knowledge of PC and MS Office products.
• Knowledge of data communications, TCP/IP, DNS, DHCP, VLANs, LAN/WAN, and network security.
• Familiar with cable testers and fiber testers.

Responsabilités

• Install and troubleshoot IT server, security and network systems and low-voltage cabling.
• Assist in the configuration of LAN/WAN and infrastructure equipment.
• Serve as the primary point of contact for projects and coordinate activities across teams.
• Understand issues, determine root causes, research solutions, and ensure timely resolution.
• Travel across the United States and Canada for installations and maintenance.
• Maintain accurate installation, inventory, and documentation.
• Participate in on-call rotation for network monitoring and escalations.

Connaissances

Networking basics

TCP/IP/DNS/DHCP

LAN/WAN

Network security

PC hardware & MS Office

Troubleshooting

Cross-team communication

Formation

High School Diploma or Equivalent

Outils

Cable testers

Fiber testers

HPE Aruba

Cisco Meraki

Dell Networking

Description du poste

The IT Field Network Technician will lead the planning and onsite installation, repair, and support of the IT server, network and security systems, and low-voltage cabling. Engage with business stakeholders, vendors, and across multiple IT teams. They will establish, maintain, and retire IT facilities in the successful and on-time delivery to internal customers and projects. This position will be hybrid with travel to project locations.

Key Responsibilities/Accountabilities:

• Install and troubleshoot IT server, security and network systems and low-voltage and structured cabling.
• Assist in the configuration of network LAN/WAN and Infrastructure equipment.
• Serve as the primary point of contact for assigned projects and coordinate supporting activities across multiple teams.
• Understanding customer issues, determining root causes, researching solutions, and ensuring appropriate resolution is provided in timely manner.
• Perform maintenance related to IT facilities and networks across all company locations traveling across the United States and Canada.
• Maintain and complete accurate installation, inventory, and documentation.
• Participate in on-call rotation for network monitoring and escalations.

Qualifications:

• High School Diploma or Equivalent required.
• 2-5 years of IT Support experience with a positive track record of customer satisfaction.
• Must have a working knowledge of PC and MS Office products.
• Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security.
• Proficient in utilizing technical tools such as cable testers and fiber testers preferred.
• Ability to travel 60% to 75% of the time.
• Ability to work after-hours/weekends & on-call as needed.

Preferred Qualifications:

• 1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring.
• 1-2 years of installation and troubleshooting experience with IT systems/network equipment.
• Experience with cellular data communications and cellular signal booster installation.
• Experience working with HPE Aruba, Cisco Meraki, Dell Networking.
• Structured cabling and network certifications (BICSI, CCNA, NETWORK+).
• Experience deploying burglar alarm, networked security cameras/recorders.
• Experience with Access Control Systems (Kantech Entrapass).

Non-Technical Qualifications and Skills:

• Motivated to learn and grow their IT skills.
• Ability to communicate across multiple teams and clearly articulate requirements and business needs.
• Diligence and commitment to ensure successful implementation and delivery to the customer.
• Good oral and written communications skills.
• Strong troubleshooting and critical thinking skills.
• Motivated individual who wants to integrate with multiple teams to complete initiatives.
• Familiarity with general work safety practices, around office and field construction sites.
• Valid driver’s license and the ability to fly and drive long distances on and off road.
• Ability to work under deadline pressure with several responsibilities at the same time.
• Proven organizational skills.
• Experience working within a team, knowing when to ask for help, and handling diverse personalities.

Physical Requirements:

• Ability to work in remote and challenging locations, but not limited to rooftops, construction trailers and across all types of geographic locations.
• Must be able to safely lift or move heavy objects up to 60lbs, occasionally move 100lbs and climb ladders.

Company Overview:

Primoris Services Corporation is a premier specialty contractor providing critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada. Built on a foundation of trust, we deliver a range of engineering, construction, and maintenance services that power, connect, and enhance society. On projects spanning utility-scale solar, renewables, power delivery, communications, and transportation infrastructure, we offer unmatched value to our clients, a safe and entrepreneurial culture to our employees, and innovation and excellence to our communities. To learn more, visit www.prim.com and follow us on social media at @PrimorisServicesCorporation.

• 401k w/employer match
• Health/Dental/Vision insurance plans
• Paid time off
• 10 paid holidays
• Stock purchase plan

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by law.

#LI-RM2

#PSCLI

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.