IT ENTERPRISE SYSTEMS ADMINISTRATOR

Great Plains Ventures; Wichita (KS); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Group Health Insurance

401(k) Retirement

Disability Insurance

Job summary

Great Plains Ventures is seeking an experienced IT Enterprise Systems Administrator to support and improve our nationwide technology platforms across the United States and Australia. The role requires hands-on management of enterprise infrastructure, networking, Microsoft 365, ServiceNow, VMware, identity, backup, and resilience.

You will work independently within a small team, balance priorities, and contribute to standards, investments, and long-term technology direction to keep GPV’s

Qualifications

• 5+ years hands-on experience supporting enterprise IT infrastructure environments.
• 3+ years administering Microsoft 365 environments.
• Experience with Microsoft Entra ID, Active Directory, and hybrid identity services.
• Experience administering VMware or Hyper-V virtualized environments.
• Experience supporting enterprise networking, including switching, routing, VLANs, firewalls, or VPN technologies.

Responsibilities

• Provide responsive, professional end-user support for incidents and service requests.
• Collaborate with business leaders to understand needs and keep operations productive.
• Balance day-to-day support with platform ownership, projects, and improvements.
• Assist teammates and share knowledge to ensure collaborative problem solving.
• Administer and monitor VMware/Windows Server infrastructure and core services.
• Manage Microsoft 365 services, licensing, and collaboration tools.
• Support identity services and hybrid identity management.

Skills

Microsoft 365 admin

Active Directory

VMware/Hyper-V

Azure services

Windows Server

Tools

ServiceNow

VMware vCenter/ESXi

PowerShell/Microsoft Graph

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT ENTERPRISE SYSTEMS ADMINISTRATOR

Infrastructure | Networking | Microsoft 365

5+ years infrastructure administration

About the Role

GPV is seeking an experienced Enterprise Systems Administrator who combines strong technical capability with humility, ownership, and a genuine commitment to helping people. This hands-on role supports and improves the technology platforms that keep GPV and its subsidiaries productive across the United States and Australia.

You will work across enterprise infrastructure, networking, Microsoft 365, ServiceNow, VMware, identity, backup and resilience, and modernization initiatives. The role requires someone who can operate independently, manage competing priorities, collaborate closely with a small team, and contribute thoughtful recommendations about standards, investments, and long-term technology direction.

Our primary purpose is to support users and business operations. Every GPV IT team member participates in end-user support, incident response, service requests, and operational problem solving.

What You Will Do

Support Users and Business Operations

• Provide responsive, professional support for end users, incidents, service requests, and business-critical technology issues.
• Partner with employees and business leaders to understand needs, solve problems, and keep operations productive.
• Balance day-to-day support responsibilities with platform ownership, projects, and improvement initiatives.
• Step in to assist teammates, share knowledge, and engage the right people when collaboration is needed.

Operate and Modernize Enterprise Infrastructure

• Administer VMware vCenter and ESXi, Windows Server, Dell server infrastructure, enterprise storage, iSCSI SAN networks, file services, DNS, DHCP, certificates, and related core services.
• Monitor platform health, troubleshoot issues across infrastructure layers, and manage lifecycle, capacity, reliability, and technical debt.
• Help modernize legacy file services through appropriate use of SharePoint Online, OneDrive, Azure Files, Azure Blob Storage, and other approved solutions.
• Contribute to infrastructure standards, roadmaps, design decisions, vendor coordination, and annual investment planning.

Administer Microsoft 365 and Collaboration Services

• Administer and improve Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, and collaboration capabilities.
• Partner with business areas to expand adoption of Microsoft 365 and improve how employees collaborate, communicate, and manage information.
• Support the continued evolution from legacy and on-premises services toward secure, supportable cloud-based capabilities.
• Contribute to responsible adoption of Microsoft Copilot and emerging Microsoft 365 capabilities.

Advance Identity and Access Services

• Administer Active Directory, Microsoft Entra ID, Group Policy, authentication, authorization, hybrid identity, and related integrations.
• Help advance centralized identity management, modern authentication, single sign-on, and reduced dependency on legacy identity services.
• Identify access, configuration, lifecycle, and governance gaps and recommend practical improvements.

Support and Improve Enterprise Networking

• Administer and support Palo Alto firewalls, Strata Cloud Manager, switching, routing, VLANs, SD-WAN, VPN services, wireless networks, ISP connectivity, and network monitoring.
• Troubleshoot complex connectivity, routing, segmentation, and performance issues across sites, systems, users, cloud services, and external providers.
• Help design, implement, document, and maintain network segmentation, firewall policies, routing standards, secure remote connectivity, and modernization initiatives.
• Monitor network health and capacity, coordinate with carriers and vendors, and identify reliability, security, performance, and lifecycle improvements.

Strengthen Business Continuity and Resilience

• Operate and improve Veeam Backup & Recovery, backup repositories, immutable storage, recovery monitoring, and related protection platforms.
• Validate backup health and restore readiness and participate in recovery testing, disaster recovery planning, and resilience improvements.
• Identify risks, gaps, dependencies, and mitigation opportunities affecting the recoverability of business systems and information.

Use ServiceNow to Improve IT Operations

• Use ServiceNow daily as the operational backbone for incidents, requests, changes, knowledge, configuration management, and service delivery.
• Maintain accurate records, documentation, knowledge articles, and configuration information that support reliable IT operations.
• Contribute to improvements in workflows, business rules, auditing, automation, and operational visibility.
• Use data and service-management practices to improve prioritization, accountability, and user outcomes.

Drive Automation and Technology Evolution

• Identify repetitive, manual, or error-prone work and develop practical improvements using PowerShell, APIs, Microsoft Graph, platform-native tools, and workflow automation.
• Help define clear business rules that describe what automated systems should do, how outcomes should be governed, and how exceptions should be handled.
• Evaluate technology through both an IT and business lens, balancing quick wins with sustainable long-term growth.
• Document systems, changes, decisions, procedures, and standards so knowledge is shared and the environment remains supportable.

Required Experience

• 5+ years of hands-on experience supporting enterprise IT infrastructure environments.
• 3+ years administering Microsoft 365 environments.
• Experience with Microsoft Entra ID, Active Directory, and hybrid identity services.
• Experience administering VMware or Hyper-V virtualized environments.
• Experience supporting enterprise networking, including switching, routing, VLANs, firewalls, or VPN technologies.
• Experience with Microsoft Azure services or hybrid Azure integrations.
• Experience supporting Windows Server and core infrastructure services.
• Demonstrated ability to troubleshoot complex issues across multiple technology layers and communicate effectively with technical and non-technical users.

Preferred Experience

• ServiceNow experience or a strong working knowledge of ITIL practices.
• Palo Alto Networks, Strata Cloud Manager, GlobalProtect, or SD-WAN experience.
• Veeam Backup & Recovery or strong experience with enterprise backup, recovery, and business continuity practices.
• SharePoint Online administration, information architecture, governance, or adoption experience.
• PowerShell, Microsoft Graph, API integration, or workflow automation experience.
• Microsoft Intune, NinjaOne, Exchange Hybrid, Cisco, Meraki, or enterprise storage experience.
• Experience leading infrastructure projects, modernization efforts, technical standards, or vendor engagements.

This Role Is a Strong Fit for Someone Who

• Enjoys helping users and understands that supporting business operations is IT's primary responsibility.
• Takes personal ownership of outcomes and follows work through to completion.
• Can work independently, manage time effectively, and keep the highest-priority work moving.
• Balances technical confidence with humility, curiosity, and respect for the perspectives of others.
• Works collaboratively, helps teammates succeed, and knows when to ask for help.
• Shares knowledge freely and treats documentation as part of completing the work.
• Raises thoughtful concerns, challenges existing designs constructively, and supports the team once decisions are made.
• Thinks beyond short-term fixes and considers adoption, supportability, risk, and long-term organizational growth.
• Continuously learns and looks for opportunities to automate, standardize, audit, simplify, and evolve technology.

Why This Role Is Different

This is not a narrowly specialized infrastructure position. It offers broad responsibility across ServiceNow, Microsoft 365, identity governance, virtualization, networking, resilience, user support, and automation. You will maintain today's environment while helping build what comes next.

You will have the opportunity to drive projects, work directly with vendors, recommend standards and changes, challenge designs constructively, identify gaps, and contribute to annual priorities and long-term technology planning. The role is well suited for someone who wants to remain hands-on while growing as a trusted technical leader.

What Success Looks Like

• You provide responsive, effective, and professional technology support that helps users remain productive and business operations continue successfully.
• You become a trusted resource whom teammates can approach for help, perspective, and technical guidance.
• You help keep enterprise systems reliable, well understood, documented, and actively improved.
• You take clear ownership of projects and initiatives and help move them forward through sound priorities and thoughtful execution.
• You reduce technical debt, manual effort, and operational risk through modernization, automation, standards, and auditing.
• You help expand Microsoft 365 and SharePoint adoption in ways that improve how the organization works.
• You help advance identity, infrastructure, networking, and resilience toward a secure and supportable future state.
• You contribute positively to team dynamics, technical decisions, and GPV's long-term technology direction.

Technologies You Will Work With

Infrastructure, Network and Operations

ServiceNow: ITSM, ITOM, ITAM, CMDB, Knowledge VMware vCenter and ESXi

Microsoft 365, SharePoint Online, Teams, OneDrive Windows Server, Dell servers, storage, iSCSI SAN

Exchange Online and Exchange Hybrid Veeam Backup & Recovery and immutable storage

Microsoft Azure and hybrid services Switching, routing, VLANs, SD-WAN, VPN, Cisco, Meraki

PowerShell, Microsoft Graph, APIs, Power Platform Arctic Wolf, Microsoft Intune and NinjaOne RMM

Why Join the GPV IT Team

At GPV, you will join a small, capable IT team where your work is visible, your perspective is valued, and technology plays a direct role in helping our businesses operate, grow, and prepare for the future.

• Make a meaningful contribution. Your work will have a visible impact on employees, business operations, and the continued evolution of GPV's technology environment.
• Expand your experience. The breadth of this role provides opportunities to deepen your expertise, work across technology disciplines, and continue growing as a trusted technical leader.
• Help influence the future. You will have a voice in technical decisions and opportunities to help shape standards, modernization priorities, investments, and long-term technology direction.
• Join a team built on trust and collaboration. We value humility, thoughtful communication, shared knowledge, personal ownership, and teammates who help one another succeed.
• Do work that extends beyond routine administration. You will solve difficult problems, lead meaningful improvements, and help build secure, reliable, and supportable capabilities for the future.

GPV offers a competitive and comprehensive benefits package, including:

• Paid Time Off (PTO)
• Paid Holidays
• Group Health Insurance (Shared Cost)
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Company-Paid Life and AD&D Insurance
• Voluntary Life Insurance
• Short- and Long-Term Disability
• 401(k) Retirement with Safe Harbor Non-Elective
• Profit-Sharing Bonus