IT Engineer - WFOX/WJAX TV

Cox Media Group; Jacksonville (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

WFOX/WJAX TV Jacksonville is seeking an IT Engineer to support staff computers, servers, and software, and to maintain broadcast IT infrastructure in a fast-paced environment.

The role spans IT and Broadcast Operations, including live broadcasts and recorded productions, equipment setup, troubleshooting, and ensuring reliable on-air performance. An associate degree or related training is required, with flexibility to work evenings or weekends in Jacksonville, Florida.

Qualifications

• Associates degree or related training in Broadcast Engineering, Electronics, Information Technology, or equivalent experience.
• Basic knowledge of computer systems, networking, and troubleshooting.
• Strong organizational and communication skills; ability to work with staff and vendors.

Responsibilities

• Provide IT support for staff computers, servers, and software.
• Assist with setup, operation, and maintenance of broadcast and production equipment.
• Troubleshoot hardware and software issues and ensure on-air reliability.
• Maintain data storage, backups, and system security practices.
• Collaborate with production, engineering, and IT teams; document processes.

Skills

Basic computer systems knowledge

Networking

Troubleshooting

Communication skills

Teamwork

Equipment handling

Education

Associates degree or related training in Broadcast Engineering, Electronics, Information Technology, or related field

Tools

IP-based broadcast systems

Job description

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WFOX/WJAX TV Jacksonville is looking for an IT Engineer!

Essential Duties and Responsibilities

IT Support

• Provide IT support for computers, servers, and software used by staff
• Assist with network connectivity and IP-based systems used in production and broadcasting.
• Troubleshoot hardware and software issues and provide user support as needed
• Help maintain data storage, backups, and system security practices
• Design, configure and maintain IT and Broadcast Server Systems

Broadcast Operations

• Support the setup, operation, and maintenance of television broadcast and production equipment
• Assist with live broadcasts and recorded productions to ensure reliable on-air performance
• Monitor equipment and systems to identify and resolve technical issues
• Perform routine maintenance and assist with equipment upgrades
• Help document technical processes and workflows
• Work closely with production, engineering, and IT teams to support daily operations
• Communicate technical issues clearly to non-technical staff
• Coordinate with vendors and service providers when necessary
• Participate in on-call or after-hours support as required for broadcasts

Minimum Qualifications

• An associates degree or training in Broadcast Engineering, Electronics, Information Technology, or a related field, or equivalent work experience
• Basic knowledge of computer systems, networking, and troubleshooting
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Ability to lift and move broadcast or IT equipment
• Willingness to work flexible hours, including evenings or weekends as needed
• Comfortable working in studio, control room, and office environments

Preferred Qualifications

• Familiarity with IP-based broadcast or production systems
• 2+ years' experience working with television production or broadcast environments
• Relevant technical certifications (broadcast or IT-related)
• Experience supporting live events or time-sensitive operations

About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit www.coxmediagroup.com

CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.

At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.

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CMG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by applicable law.