IT Engineer — Onsite SF, Growth Fintech & Equity

Rho; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Healthcare benefits

Paid time off

Job summary

Rho, a fintech startup in San Francisco, seeks an IT Engineer to own the SF office and distributed team infrastructure. You will be the go-to person for employee IT support, device and identity management, and the systems that keep Rho moving fast.

This hands-on, in‑office role requires 5+ years in IT support, strong macOS/Windows, MDM, Google Workspace, Slack expertise, and excellent documentation skills. You’ll lead onboarding and partner with Security, People and Finance on access controls.

Qualifications

• 5+ years of IT support or IT operations experience in a fast-paced environment.
• Hands-on with macOS and Windows, MDM tools, and identity/SSO platforms.
• Strong knowledge of Google Workspace, Slack, and common SaaS administration.
• Experience managing office IT infrastructure, including networking, AV, and conference room tech.
• Excellent troubleshooting and a customer-service mindset; clear communicator.

Responsibilities

• Serve as the primary point of contact for employee IT support across hardware, software, access, and troubleshooting.
• Own device lifecycle management across macOS and Windows, including provisioning and secure offboarding.
• Administer core identity and SaaS systems (SSO, Google Workspace, Slack).
• Manage IT infrastructure for the SF office, including networking, AV, and conference rooms.
• Build and document IT processes, runbooks, and self-service resources that scale with growth.
• Partner with Security, People, and Finance on access controls and asset management.
• Lead IT onboarding for new hires and ensure a seamless day-one experience.

Skills

IT support

On‑site work

Troubleshooting

Documentation

Tools

macOS

Windows

MDM

Google Workspace

Slack

Job description

Rho, a fintech startup in San Francisco, seeks an IT Engineer to own the SF office and distributed team infrastructure. You will be the go-to person for employee IT support, device and identity management, and the systems that keep Rho moving fast.

This hands-on, in‑office role requires 5+ years in IT support, strong macOS/Windows, MDM, Google Workspace, Slack expertise, and excellent documentation skills. You’ll lead onboarding and partner with Security, People and Finance on access controls.