IT Engineer - Data Center

shi; New Jersey; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Diversity commitment

Growth opportunities

Health benefits

World-class facilities

Job summary

SHI International Corp. is seeking an IT Engineer - Data Center in Somerset, NJ, working on enterprise data center infrastructure, operations, and modernization.

This hands-on role requires troubleshooting, cross-functional coordination, and comprehensive documentation across server hardware, virtualization, power, cabling, and compliance. The position reports to the Somerset, NJ location on a hybrid basis and engages with infrastructure, networking, facilities, and vendor teams to deliver

Qualifications

• Bachelor’s degree in Computer Science or related field, or relevant work experience.

Responsibilities

• Bridge implementation planning with operational requirements for data center systems.
• Maintain server hardware lifecycle processes, rack and row organization, cabling standards, asset accuracy, environmental monitoring, and operational readiness.
• Contribute to data center modernization initiatives involving Data Center Expert, Sunbird, PDU infrastructure, rack inventory, environmental alerting, device licensing, and power visibility.
• Coordinate with infrastructure, networking, facilities, compliance, project management, purchasing, and vendor teams to move infrastructure projects forward.
• Translate requirements into actionable implementation plans, documentation, inspection records, procedures, and process improvements.
• Identify risks and monitoring gaps to inform long‑term solution success.

Skills

Communication

Adaptability

Self-Motivation

Teamwork

Analytical Thinking

Detail-Oriented

Organization

Problem-Solving

Initiative

Technical Troubleshooting

Education

Bachelor's degree in Computer Science

Tools

Puppet

KernelCare

Tenable

Tanium

Active Directory

LDAP

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The IT Engineer - Data Center supports enterprise data center infrastructure, operations, and modernization efforts across SHI environments. This role requires hands-on infrastructure expertise, technical troubleshooting, documentation, vendor coordination, and cross‑functional execution across server hardware, virtualization, monitoring, power, cabling, inventory management, compliance, and operational reliability.

This position is required to report to the Somerset, NJ location on a hybrid basis.

Role Description

• This role helps bridge implementation planning, operational requirements, and long‑term supportability for critical data center systems.
• Support enterprise data center infrastructure across SHI facilities by maintaining server hardware lifecycle processes, rack and row organization, cabling standards, asset accuracy, environmental monitoring, and operational readiness.
• Contribute to data center modernization initiatives involving Data Center Expert, Sunbird, PDU infrastructure, rack inventory, environmental alerting, device licensing, and power visibility to improve monitoring, capacity awareness, and infrastructure supportability.
• Partner with infrastructure, networking, facilities, compliance, project management, purchasing, and vendor teams to coordinate technical requirements, resolve blockers, track deliverables, and move infrastructure projects forward.
• Translate hands‑on operational requirements into actionable implementation plans, technical documentation, inspection records, support procedures, and process improvements that increase repeatability and reduce dependency on tribal knowledge.
• Provide practical infrastructure insight during planning discussions by identifying implementation risks, support challenges, monitoring gaps, and operational considerations that influence long‑term solution success.

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Self‑Motivation: Can identify personal or professional growth opportunities, propose self‑improvement strategies, and take action without explicit instructions.
• Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
• Detail‑Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
• Problem‑Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
• Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions.

Skill Level Requirements

• Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
• Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet - Intermediate
• Experience in managing and maintaining computer systems and networks to ensure optimal performance and security. - Intermediate
• Familiarity with tools such as Puppet, KernelCare, Tenable, and/or Tanium for automating and managing cloud environments. - Intermediate
• Understanding of directory services such as Active Directory and LDAP for efficient user and resource management. - Intermediate
• Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams preferred - Intermediate

Other Requirements

Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required

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