IT Engineer

Center for Public Partnerships & Research

Topeka (KS)

On-site

USD 75,000 - 85,000

Full time

26 hours ago

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Job summary

University of Kansas is seeking an IT Engineer to coordinate administration of Linux and Windows applications and web sites on servers managed by IT Enterprise Systems. You will work in Application Administration to provide user-focused support across campus services and participate in a 24/7 on-call rotation.

The role emphasizes administration of Automic scheduling and Sunapsis, with collaboration across ITES, DBAs, customers, and vendors.

Qualifications

Three years' experience administering web technologies such as IIS and Apache Tomcat.
Three years' experience with administration and management of apps on Linux and Windows 2016+.
High school diploma or higher with progressive relevant experience or degrees as listed.

Responsibilities

Administer, maintain, and support enterprise apps on Linux/Windows servers.
Monitor performance, availability, and security of applications.
Troubleshoot issues with customers, infrastructure teams, and vendors.
Apply security patches and maintain operational documentation.
Coordinate app administration activities with IT Enterprise Systems staff.
Install, configure, test, document, and support software across environments.
Participate in upgrades, migrations, and maintenance activities.
Develop scripts and automation to improve efficiency.

Skills

Customer service

Communication

Learning agility

Education

High School Diploma/GED + 5 years relevant experience

Associate’s degree + 3 years relevant experience

Bachelor’s degree in a technology related field + 1 year experience

Tools

IIS

Apache Tomcat

Linux

Windows Server 2016+

Job description

Position Overview

The IT Engineer coordinates administration of Linux and Windows based applications and web sites housed on servers maintained by IT Enterprise Systems (ITES). This position works as part of a team in Application Administration to provide user-focused application support for campus wide and IT-specific services. This position works closely with ITES, database administrators, customers, and vendor support staff to provide these services. This position participates in a 24/7 on call rotation. Primary application responsibilities include the Automic enterprise job scheduling platform and the Sunapsis application supporting the Office of International Support Services.

If you are looking for a rewarding and dynamic career, look no farther than the University of Kansas. In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 10 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. KU also offers employees educational opportunities for employees. KU is a great place to work!

KU does not provide H-1B sponsorship for this position.

Job Description

50% - Application Administration and Support

Administer, maintain, and support enterprise applications and services running on Linux and Windows server platforms.
Monitor application performance, availability, and security.
Troubleshoot and resolve application issues in coordination with customers, infrastructure teams, database administrators, and vendors.
Ensure security patches and updates are evaluated and applied in a timely manner.
Maintain system documentation, procedures, and operational standards.

20% - Enterprise Systems Coordination

Coordinate application administration activities with IT Enterprise Systems staff.
Install, configure, test, document, and support software applications used across supported computing environments.
Implement and maintain secure application configurations in accordance with university policies, standards, and best practices.
Participate in application upgrades, migrations, and maintenance activities.

20% - Projects, Technology Planning, and Continuous Improvement

Participate in departmental initiatives, strategic projects, and operational activities.
Identify and implement process improvements that enhance service reliability, efficiency, and user experience.
Coordinate with web services staff to manage application-related web resources, access permissions, and security controls.
Evaluate hardware, software, and infrastructure needs and provide recommendations for acquisitions, upgrades, and improvements.
Assess application enhancements, upgrades, and deployment strategies to support operational and business requirements.

5% - Automation and Process Optimization

Develop and maintain scripts, automation tools, Ansible playbooks, and other solutions to improve operational efficiency and reduce manual processes.
Identify opportunities to automate routine application administration and maintenance activities.

5% - Other Duties as Assigned

Perform other duties as assigned.

Required Qualifications

High School Diploma/GED and five years of relevant professional experience or an Associate’s degree and three years of relevant professional experience or a Bachelor’s degree in a technology related field and one year of relevant professional experience.
Three years' experience in administering web technologies such as IIS and Java web application servers (such as Apache Tomcat) as shown in application materials.
Three years' experience with the administration and management of applications running on various operating systems, including Linux and Windows 2016 and above.

Preferred Qualifications