IT Engineer

University of Kansas

Lawrence (KS)

On-site

USD 75,000 - 85,000

Full time

2 days ago

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Benefits offered by this job

Paid vacation

Sick leave

Holidays and discretionary day

Retirement plan

Medical and dental insurance

Life and disability insurance

Educational opportunities

State of Kansas discounts

Job summary

University of Kansas IT Enterprise Systems seeks an IT Engineer to coordinate administration of Linux and Windows based applications and web sites on campus servers. You will support enterprise applications, monitor performance, and ensure security updates are applied, working closely with DBAs, customers, and vendors.

The role includes on-call rotation, collaboration across teams, and driving process improvements to enhance reliability and user experience.

Qualifications

Five years of relevant professional experience or an Associate's degree plus three years of relevant professional experience or a Bachelor's degree in a technology related field with one year of experience.
Three years' experience in administering web technologies such as IIS and Java web application servers (e.g., Apache Tomcat).
Three years' experience administering applications on Linux and Windows Server 2016 and above.

Responsibilities

Administer, maintain, and support enterprise applications and services running on Linux and Windows server platforms.
Monitor application performance, availability, and security.
Troubleshoot and resolve application issues with customers, infrastructure teams, DBAs, and vendors.
Ensure security patches and updates are evaluated and applied in a timely manner.
Maintain system documentation, procedures, and operational standards.
Coordinate application administration with IT Enterprise Systems staff.
Install, configure, test, document, and support software applications used across computing environments.
Implement and maintain secure application configurations per university policies and best practices.
Participate in application upgrades, migrations, and maintenance.
Develop and maintain scripts, automation tools, Ansible playbooks, and other solutions to improve efficiency.
Identify opportunities to automate routine administration and maintenance tasks.

Skills

Linux administration

Windows administration

IIS

Tomcat

Web technologies

Education

Bachelor's degree in technology related field

Associate's degree in technology related field

Tools

OpenShift

Docker

Kubernetes

Apache Tomcat

Apache HTTP Server

Job description

Position Overview

The IT Engineer coordinates administration of Linux and Windows based applications and web sites housed on servers maintained by IT Enterprise Systems (ITES). This position works as part of a team in Application Administration to provide user-focused application support for campus wide and IT-specific services. This position works closely with ITES, database administrators, customers, and vendor support staff to provide these services. This position participates in a 24/7 on call rotation. Primary application responsibilities include the Automic enterprise job scheduling platform and the Sunapsis application supporting the Office of International Support Services.

If you are looking for a rewarding and dynamic career, look no farther than the University of Kansas. In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 10 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. KU also offers employees educational opportunities for employees. KU is a great place to work!

KU does not provide H-1B sponsorship for this position.

Job Description

50% - Application Administration and Support

Administer, maintain, and support enterprise applications and services running on Linux and Windows server platforms.
Monitor application performance, availability, and security.
Troubleshoot and resolve application issues in coordination with customers, infrastructure teams, database administrators, and vendors.
Ensure security patches and updates are evaluated and applied in a timely manner.
Maintain system documentation, procedures, and operational standards.

20% - Enterprise Systems Coordination

Coordinate application administration activities with IT Enterprise Systems staff.
Install, configure, test, document, and support software applications used across supported computing environments.
Implement and maintain secure application configurations in accordance with university policies, standards, and best practices.
Participate in application upgrades, migrations, and maintenance activities.

20% - Projects, Technology Planning, and Continuous Improvement

Participate in departmental initiatives, strategic projects, and operational activities.
Identify and implement process improvements that enhance service reliability, efficiency, and user experience.
Coordinate with web services staff to manage application-related web resources, access permissions, and security controls.
Evaluate hardware, software, and infrastructure needs and provide recommendations for acquisitions, upgrades, and improvements.
Assess application enhancements, upgrades, and deployment strategies to support operational and business requirements.

5% - Automation and Process Optimization

Develop and maintain scripts, automation tools, Ansible playbooks, and other solutions to improve operational efficiency and reduce manual processes.
Identify opportunities to automate routine application administration and maintenance activities.

5% - Other Duties as Assigned

Perform other duties as assigned.

Required Qualifications

High School Diploma/GED and five years of relevant professional experience or an Associate's degree and three years of relevant professional experience or a Bachelor's degree in a technology related field and one year of relevant professional experience.
Three years' experience in administering web technologies such as IIS and Java web application servers (such as Apache Tomcat) as shown in application materials.
Three years' experience with the administration and management of applications running on various operating systems, including Linux and Windows 2016 and above.

Preferred Qualifications