IT Engineer

Fortinet, Inc.; Sunnyvale (CA); On-site; USD 89,000 - 140,000; Full time

Job summary

Fortinet, Inc. in Sunnyvale seeks a Junior IT Engineer to support our growing global workforce by maintaining 24x7 access to network and server systems.

You will own administration of security platforms, provide Tier-3 support, participate in security incident investigations, and help drive vulnerability management across the infrastructure. You will also develop lightweight automation using Python to improve efficiency and visibility, and participate in an on-call rotation.

Qualifications

• BS degree required in Computer Science, Engineering or equivalent.
• Strong understanding of networking and security concepts.
• Familiarity with firewalls, CIS Benchmarks and PKI.

Responsibilities

• Own the administration of security platforms (WAF, Endpoint protection, SIEM).
• Provide Tier-3 technical support including troubleshooting and root cause analysis.
• Participate in security incident investigations and vulnerability management.
• Develop security automation using Python to improve efficiency and visibility.
• Respond to and resolve support requests; participate in an on-call rotation.

Skills

Networking

Security

Python

Firewalls

PKI

CIS Benchmarks

OWASP Top 10

Scripting

English communication

Multi-tasking

Work under pressure

Fortinet devices

Education

BS in Computer Science or Engineering

Job description

This is a newly created position to help meet the IT needs of Fortinet’s rapidly growing workforce. With over 15,000 people worldwide (and growing) and the implementation of new IT systems, we are looking for a Jr. IT Engineer to help us ensure 24x7 support. In this critical role you will be based in our Sunnyvale Headquarters and support our global distribution of network and server systems. This is an excellent opportunity to join a network security company and utilize the latest systems and equipment to support our network availability.

Responsibility

• Own the administration of security platforms, including WAF, Endpoint protection, SIEM and similar. Provide Tier-3 technical support including troubleshooting, root cause analysis
• Participate in security incident investigation
• Manage vulnerability management program across infrastructure, lead the remediation effort and coordination.
• Fine-tune WAF and endpoint policies based on security alerts, attack trends, and business requirements to strengthen application security.
• Lead CIS benchmark-based compliance scanning and security hardening initiatives across enterprise environments
• Develop security automation using scripting and programming languages (e.g., Python) to improve operational efficiency and visibility
• Responds to and resolves support requests, Coordinates and communicates with users
• Participate in an on-call rotation for support of systems outside of normal business hours

Qualifications

• Understanding of network/security/system
• Experience on Fortinet security devices is a big plus.
• Knowledge with Layer 2-7 protocols, hand on traffic diagnostic.
• Understanding of Firewalls, PKI and CIS Benchmarks
• Understanding of common network attacks (OWASP Top 10) and defense methods
• Understanding of scripting (e.g., Python) for task automation.
• Strong multi-tasking abilities
• Excellent English oral and written communications skills
• Demonstrated ability to work under pressure
• Must be authorized to work in the U.S. without sponsorship

Education Requirements

• BS degree in Computer Science, Engineering (or equivalent education and experience)

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Earnings for this position are expected to be $89,000 - $140,000 Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion