IT DOSS Program Manager — Lead Risk & Delivery

SMX Services & Consulting, Inc.; Glynco (GA); On-site; USD 110,208 - 117,895; Full time

Job summary

A consulting services company is seeking a Program Manager to lead the IT DOSS program. This role involves overseeing program governance and day-to-day leadership in IT operations and modernization efforts. Ideal candidates will have at least seven years of project management experience and a relevant four-year degree. Responsibilities include managing budgets, performance-based service agreements, and ensuring audit-ready documentation. The position offers a pay range of $80.00 - $85.58 per hour and requires compliance with certain public trust standards.

Qualifications

• At least seven (7) years of IT program or project management experience.
• Experience in developing risk and opportunity management documents.
• Experience in managing performance-based service agreements (PBSA).
• Strategic planning and writing business cases.

Responsibilities

• Lead the IT DOSS program across multiple workstreams.
• Drive performance against SLAs and manage risk/issue/change.
• Oversee budget/schedule/quality and coordinate stakeholders.

Skills

Program/portfolio leadership in complex IT environments

Risk, issue, and change control

PBSA oversight and vendor/stakeholder coordination

Executive communication

Strategic planning

Business case development

Process development and continuous improvement

Education

Minimum four‑year degree in engineering, system management, business administration, or related field

Job description

A consulting services company is seeking a Program Manager to lead the IT DOSS program. This role involves overseeing program governance and day-to-day leadership in IT operations and modernization efforts. Ideal candidates will have at least seven years of project management experience and a relevant four-year degree. Responsibilities include managing budgets, performance-based service agreements, and ensuring audit-ready documentation. The position offers a pay range of $80.00 - $85.58 per hour and requires compliance with certain public trust standards.