IT Director, Business Process Transformation

Dover Business Services Europe; Olde West Chester (OH); Remote; USD 160,000 - 190,000; Full time

Job summary

A leading company in engineered components seeks a dynamic IT Director in Business Process Transformation to streamline operations through ERP implementation and management of key initiatives. The role requires hands-on program management, strong cross-functional collaboration, and a keen understanding of business goals.

Benefits

Annual incentive plan (bonus)

Paid vacation and sick time

Health, dental, and vision insurance

401(k) retirement account with matching MPG contributions

Educational Reimbursement up to $5,250 per year

Qualifications

• 5–8 years of relevant experience in IT program or project management.
• Proven experience leading process reengineering efforts across multiple business functions.
• Familiarity with ERP systems including implementation or optimization work.

Responsibilities

• Lead cross-functional programs supporting end-to-end business process improvements.
• Manage full project lifecycle including scope definition and budgeting.
• Use structured methodologies (Lean, Agile, etc.) to guide process improvement.

Skills

Communication

Problem-solving

Project Management

ERP Implementation

Education

Bachelor’s degree in information technology, computer engineering, business, operations

Tools

SAP

Infor

Oracle

Job description

IT Director, Business Process Transformation

Join to apply for the IT Director, Business Process Transformation role at Dover Business Services Europe

IT Director, Business Process Transformation

Join to apply for the IT Director, Business Process Transformation role at Dover Business Services Europe

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Location:

West Chester, OH, US, 45069

Work Arrangement: Remote

Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic.

Our expertise is the design and manufacture of communications-based specialty products – engineered components and subsystems – for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.

About Dover

Dover is a diversified global manufacturer with annual revenue of approximately $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through three operating segments: Engineered Systems, Fluids and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Dover is headquartered in Downers Grove, Illinois.

About MPG

Microwave Products Group is Connecting & Protecting People by uniting industry leading Filters & Switch brands that design and manufacture communication-based specialty products. These filter and switch products when combined with our extensive and innovative engineering processes and customization capabilities bring our customers to MPG Solutions and Spectrum Operations capability for the most challenging RF problems.

Position Overview

We have an exciting career opportunity for a strategic, results-driven IT Director – Business Process Transformation who will lead and manage key initiatives that align technology capabilities with business goals. In this role, you will work cross-functionally with operations, supply chain, finance, IT and other business teams to streamline business processes, implement ERP and system enhancements, and ensure the successful delivery of enterprise-level programs.

This position is ideal for a hands-on program manager with strong business acumen, ERP experience, and a passion for continuous improvement through process and technology.

Primary Responsibilities

• Lead cross-functional programs that support end-to-end business process improvements and technology transformations.
• Partner with stakeholders to assess needs, map current and future state workflows, and document business and functional requirements.
• Manage full project lifecycle including scope definition, budgeting, risk management, communication plans, testing, and rollout.
• Coordinate with IT teams on ERP implementation and system integration projects, ensuring alignment with business priorities.
• Establish and maintain clear communication between business users, technical teams, and leadership throughout all project phases.
• Use structured methodologies (e.g., Lean, DMAIC, Agile, or Waterfall) to guide process improvement and project execution.
• Function as the PMO and contribute to the evolution of project governance, stage-gate processes, and project tracking tools.
• Monitor KPIs, track ROI, and drive post-implementation analysis to ensure expected outcomes are achieved.
  
  

Requirements Include

• Must be a US Citizen or Permanent Resident – Green card holder
• Bachelor’s degree in information technology, computer engineering, business, operations, or a related field
• 5–8 years of relevant experience in IT program or project management, with a focus on ERP or business systems transformation
• Proven experience leading process reengineering efforts across multiple business functions
• Familiarity with ERP systems (SAP, Infor, Oracle, or similar), including implementation or optimization work
• Strong understanding of both business operations and IT systems.
• Demonstrated ability to work cross-functionally and manage stakeholders at all levels
• Excellent communication, problem-solving, and organizational skills
• Stand, walk, and sit throughout the day
• The employee must occasionally lift and/or move up to 50 pounds
• Ability to travel via auto or plane ~15%
  
  

Benefits of joining our team!

• Annual incentive plan (bonus)
• Paid vacation and sick time
• Up to 10 paid holidays/year
• Health, dental, and vision insurance, subject to applicable premium deductions
• Short-term and long-term disability insurance – 100% company paid
• Other ancillary insurance options available
• 401(k) retirement account with matching MPG contributions & profit sharing potential up to 3% of base salary (if applicable)
• Educational Reimbursement up to $5,250 per year
  
  

Work Arrangement : Remote

Pay Range: $160,000.00 - $190,000.00 annually

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including up to paid holidays per calendar year - based on schedule worked, paid vacation days beginning at 80 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

This position may be located in: Americas : United States : Ohio : West Chester || Americas : United States : Ohio : Cincinnati

Sub Division : Pole/Zero Acquisition, Inc.

Job Requisition ID : 61730

Job Function

Nearest Major Market: Cincinnati

Job Segment: ERP, Testing, Telecom, Telecommunications, Supply Chain, Technology, Operations

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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