IT Director

MSC Mediterranean Shipping Company SA; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Terminal Investment Limited (TIL) is seeking an IT Director to lead network and infrastructure initiatives across global terminals. You will oversee design, testing, procurement, and implementation of core IT components to ensure secure operations and policy compliance.

The role includes coordinating OCR, RFID, GPS tech integration, vendor management, and enterprise cloud platforms while maintaining high-availability systems and end-user support.

Qualifications

• BA/BS degree in IT or related field; 7+ years IT infrastructure experience.
• TWIC card required; DHS approval before start date.
• Experience with IT network, server, and storage management.
• Experience leading IT infrastructure projects in container terminals or similar environments.

Responsibilities

• Execute, architect, and manage all network-related projects from design to testing.
• Develop and maintain IT systems and network requirements per SPCT IT policies.
• Manage updates, patching, and network-related security policies; report performance.
• Coordinate Emulation Lab, super-users, and data usage training across streams.

Skills

VMware

Veeam

EMC SAN

Cisco UCS

OCR systems

RFID technology

GPS technology

Cloud platforms AWS/Azure

TCP/IP fundamentals

Microsoft 365 (Exchange Online, Teams,

Education

BA/BS Degree in IT or related field

Master's degree – advantage

Tools

NVR systems

MDM software

Fiber optic cables

Job description

Terminal Investment Limited (TIL) is a leading global investor, developer, and operator of container terminals, with a strong track record of forming strategic joint ventures with other major terminal operators. Since its founding in 2000, TIL has rapidly grown into one of the world’s largest and most geographically diverse terminal operators, with a presence in 26 major trade ports across 21 countries.

Our terminals are strategically situated in key locations around the globe, including major origin and destination (O&D) and transshipment hubs in Europe, Asia, North America, South America, and West Africa. Positioned at the crossroads of global trade, five of our terminals rank among the world’s top 20 container ports by throughput. These prime locations enable us to serve major trade routes and provide access to both established and emerging markets, reinforcing our role as a critical player in global supply chains.

TIL Terminals:

• Our terminals have been selected for their important and strategic locations around the world, including majororigin and destination (O&D) and transshipment trade hubs and gateways in Europe, Asia, North America, South America and West Africa.
• Our terminals are positioned at the heart of world trade, with five of the terminals located in the world’s top 20 container ports in terms of throughput (source: Drewry)
• Our terminals are well placed to serve major trade routes and provide access into key mature and developing markets.

IT Director

Main Responsibilities

SUMMARY OF POSITION Responsiblefor meaningful and consistent testing of all technical streams incollaboration with OPS, EQ and IT for the correct design, procurement andinstallation of all related technology components. The role must ensure compliancewith TiL testing methodology and interfaces specifications, which will beintegrated with the specific procurement processes, across the differentengineering workstreams.

TheOperations Manager of IT Network & Infrastructure and OperationsTechnology is responsible for all network-related hardware, infrastructuresoftware, and operations solutions across the company. This position’s roleis to strategize, manage systems landscape, and manage the design,installation, and testing of core Infrastructure to guarantee the secureoperation of the organization’s IT resources. This includes developing, configuring,maintaining, upgrading and enhancing all new and existing passive and active systemsand their related processes. Position maytransition to permanent role as IT/OT Manager following Go-Live milestone.

MAIN RESPONSIBILITIES Execute, architect, and manage all network-related projects, including design, integration, testing, and end user testing. Develop, design, and manage the maintenance of IT systems and network requirements to adhere to SPCT IT policies and procedures. Manage network system updates, patching, and network-related security policies. Manage the process of testing network and server performance and provide performance statistics and reports, and implement changes to promote continuous improvement. Lead establishment of operational and back-office process requirements as inputs to TOS and GOS procurement and implementation. Develop strategies for the selection of and the integration of operational technology solutions into the TOS/GOS such as OCR, RTLS, PDS, etc. Develop strategies for Infrastructure systems, schedule software version upgrades and testing prior to deployment to operational environment. Vendor Management: Ensure vendors are meeting and exceeding SLA’s and KPI’s, while working towards reducing frequency of incidents. Maintain SPCT standards for asset management, access controls, and IT cyber security policies for infrastructure, and network management. Drive incident resolution and operational process improvements, while maintaining exceptional end-user customer experience. The role will also coordinate the Emulation Lab, the super-users and the different streams that will be connected to this, as with user training and use of data.

Experience & Skills

• Prior experience in containerized shipping industry, spearheading network and server upgrades, and in supporting wireless networks.
• 5 + years of VMware experience, Veeam, and EMC SAN.
• Experience with CISCO UCS, video and NVR systems, MDM software, and fiber optic cables.
• Comprehensive background covering networking, server, and storage.
• Experience with procurement, installation, testing and commissioning of optical character reader (OCR) systems, RFID and GPS technology in industrial applications, in particular with container terminal operations.
• Experience execution of corporate cyber security strategy
• Ability to work with teams to balance solution vs. budget, schedule, and tools.
• Excellent verbal and written communication skills, as well as teamwork, facilitation and negotiation.
• Ability to manage effort, communicate status and mitigate risks & issues.
• Experience with VMware in a High-Availability environment.
• Microsoft O365 (Exchange Online, Teams, SharePoint, etc.)
• Strong knowledge of Cloud-Based environments including AWS, and Azure.
• Strong grasp TCP/IP fundamentals (Subnetting, vLAN, DNS, HTTP, FTP, SMTP, VPN, etc.)

SupervisoryResponsibilities

Supervise 2 – 20 direct employees (managers,supervisors, staff, labor)

Minimum Qualifications/Experience/Skill

Qualifications

• BA/BS Degree, or ten years related experience in the IT field, 7+ years of experience in IT infrastructure.
• Master's degree - advantage.
• TWIC Card: You will be required to apply for a TWIC (Transportation Worker’s Identification Credential) through the United States Department of Homeland Security (DHS) prior to your start date. Failure to receive DHS approval, acquire, or renew a TWIC card may result in the termination of employment.
• Physical Working Conditions
• Ability to sit for long periods of time.
• Ability to work in an office environment.
• Ability to thrive in a fast-paced environment.
• Ability to work with computer/keyboard and general typing for most of the workday.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

To discover more about TIL, click here.