IT Digital Product Manager – Invoice To Cash

Sherwin-Williams Co.; Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus based on performance

Job summary

Sherwin-Williams Co. is seeking a Digital Product Manager - Invoice To Cash to own the strategy and end-to-end delivery of Billing Management, Cash Management, and Rebate Management capabilities.

You will partner with Product Owners and DT Engineering to ensure scalable, compliant solutions across the enterprise. The role requires deep product leadership, strong business acumen, and experience in finance-related product delivery.

Qualifications

• Bachelor's degree in a technical- or business-related field is required.
• 8+ years of product management or equivalent project management experience.
• 8+ years delivering technology solutions aligned with business objectives.
• 3+ years of managing projects.
• Experience in Accounts Receivable, Rebate Management, Cash Management.
• Experience owning/driving roadmap strategy and end-to-end delivery.
• Experience with technology products and stakeholder management.
• Finance modules and ERP systems experience (Oracle or similar).
• Ability to manage multiple initiatives and allocate resources.

Responsibilities

• Own the digital product vision and roadmaps for Billing, Cash, and Rebate Management.
• Drive product strategy with business leadership and process managers.
• Develop business cases for new/improved products and ventures.
• Define program backlog and feature acceptance criteria aligned to SW strategy.
• Analyze product pricing, costs, and internal return rates.
• Understand user needs and prioritize features based on impact and feasibility.
• Collaborate to define roadmaps, communities, and program initiatives.
• Coordinate development across Finance processes and enterprise programs.
• Lead product owners and coordinate with technical teams to meet community needs.
• Work with owners to translate business needs into user stories and manage dependencies.
• Promote best practices across the organization and Enterprise Technology Group.
• Develop cross-region, cross-process solutions and drive continuous improvements.

Skills

Product management

Roadmap strategy

Stakeholder management

End-to-end delivery

Financial acumen

Resource allocation

Process ownership

Education

Bachelor's degree in a technical- or business-related field

Tools

Oracle

Job description

Job Description

The Digital Product Manager - Invoice To Cash is accountable for the strategy, vision, roadmap, and end-to-end delivery of Billing Management, Cash Management, and Rebate Management capabilities across Sherwin-Williams'. This role ensures alignment to enterprise business objectives, program governance, and Enterprise Technology Group (ETG) delivery standards. The Product Manager partners closely with Product Owners, Process, Deployment, DT Engineering, Testing, and Data Governance teams to drive scalable, high-quality solutions that support operational, financial, and compliance requirements.

Responsibilities

• Understand Sherwin Williams competition, customer analysis, market research and competitive analysis skills to complete these tasks to support the objectives of the Enterprise Technology Group
• Drive the product strategy across core business and enterprise applications working closely with the business leadership and process managers
• Develops the business case for new products, improvements to existing products, and business ventures in coordination with Value Management and business leadership
• Own the digital product vision and roadmaps, program backlog and establish feature acceptance criteria while driving objectives in alignment to overall SW strategy
• Recommends or contributes information in setting digital product pricing, understands product cost analysis, and producing an internal return rate
• Acts as the voice of the customer articulating the user's needs by prioritizing features and enhancements based on customer feedback, business impact, and technical feasibility
• Collaborate with process and program teams to define the product roadmaps, community user groups, and other program initiatives
• Coordinate aspects of development for multiple projects including specifications, scope, and requirements within key business processes that impact Finance (Order to Cash, Source to Pay, Planning/Manufacturing/Inventory, Acquire to Retire, and Record to Report)
• Lead product owners and partner with technical personnel to ensure our products and services meet the needs of the community
• Closely collaborate with the product owners to understand the development of business need user-stories, support inter-team dependencies, and help them identify/escalate issues at the earliest.
• Lead product owners to build strong practices throughout the organization and Enterprise Technology Group
• Develop solutions to product and customer issues by collaborating across regions, process areas, and functions
• Support the Enterprise Technology Group Product function through effective performance management, career development, training, continuous process improvements

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Must be eighteen years or older

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.

Qualifications

Minimum Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Bachelor's degree in a technical- or business-related field
• 8+ years of product management or equivalent project management experience
• 8+ years leading delivery of technology solutions including business-specific and enterprise applications in alignment with business objectives
• 3+ years of managing projects
• Experience in Accounts Receivable, Rebate Management, Cash Management
• Experience owning/driving roadmap strategy and definition.
• Experience with end-to-end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience owning technology products
• Experience of managing internal and external stakeholders
• New Product Development / Stage Gate process experience
• 6+ years Oracle or other industry leading applications experience with various finance modules
• 3+ years managing IT technology projects and enterprise level implementations
• Understanding of supply chain management solutions and business processes
• Ability to manage and prioritize multiple initiatives
• Expertise in allocation of resources (people, tools, environment) to enable Product teams to deliver on strategic goals
• Financial acumen to manage and adhere to plans, budgets, and value creation

Preferred Qualifications

• Supervisory experience or team responsibility
• 1+