IT Customer Services Specialist (Fully Remote)

Jobgether; United States; Remote; USD 9,500 - 14,000; Full time

Job summary

Jobgether seeks a fully remote AI/ML learning content engineer to enhance technical education in AI, ML, and Generative AI. You will code, validate labs, and ensure accuracy across learning materials while collaborating with an international remote team.

You’ll work at the intersection of AI engineering, content development, and instructional design, contributing to high-quality learning journeys for diverse audiences.

Qualifications

• At least 3 years of professional experience in AI and Machine Learning including Generative AI and LLMs.
• At least 3 years of experience with Python and the Generative AI technology stack.
• Experience with Agentic AI and cloud AI platforms like Amazon Bedrock or Azure AI.

Responsibilities

• Contribute to maintaining and improving high-quality AI/ML learning experiences.
• Work at the intersection of AI engineering, technical content development, and instructional design.
• Troubleshoot code, repair technical labs, and optimise learning journeys for different audiences.
• Review, maintain, and improve existing AI/ML learning materials for technical accuracy and instructional quality.
• Identify and resolve urgent content issues including broken code and failing technical labs.
• Validate technical exercises and learning environments to ensure learning outcomes.

Skills

AI/ML experience

Python

Generative AI stack

Tools

Amazon Bedrock

Azure AI

Job description

• Contribute to maintaining and improving high-quality technical learning experiences focused on AI and Machine Learning.
• Work at the intersection of AI engineering, technical content development, and instructional design.
• Troubleshoot code, repair technical labs, and optimise learning journeys for different audiences.

Key Responsibilities

• Review, maintain, and improve existing AI and Machine Learning learning materials for technical accuracy and instructional quality.
• Identify and resolve urgent content issues including broken code and failing technical labs.
• Validate technical exercises and learning environments to ensure intended learning outcomes.

Requirements

• At least 3 years of professional experience in AI and Machine Learning including Generative AI and LLMs.
• At least 3 years of experience with Python and the Generative AI technology stack.
• At least 1 year of experience with Agentic AI and cloud AI platforms like Amazon Bedrock or Azure AI.
• Fully remote position based in India offering flexibility.
• Opportunities to work with advanced AI and Machine Learning technologies.
• Exposure to modern AI frameworks and cloud-based AI platforms.

Jobgether

Our partner is a company focused on AI and Machine Learning technical education, providing high-quality learning experiences. They operate as a remote team with an international workforce, contributing to innovative AI education initiatives.