IT Coordinator IT Systems Technical Specialist

State of Maryland; Maryland; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Maryland State Department of Education seeks an IT specialist to manage technology procurements, software licensing, hardware/software inventory, and modernization of the MSDE network. Responsibilities include securing vendor contracts, ensuring licensing compliance, and supporting FMIS operations.

Position requires strong experience in procurement processes, asset management, and IT support across divisions; hybrid schedule with occasional on-site duties at the Baltimore campus.

Qualifications

• Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Responsibilities

• Administer technology procurement process for Office of Technology: prepare procurement solicitation, confirm bid responses comply with required specifications, and recommend award of contract; verify equipment delivery and authorize payment of vendor invoice.
• Conduct software license management and personnel training: Download software from manufacturers’ portals and ensure all installations are properly licensed; manage license issuance and revocation; evaluate software for automation and train staff.
• Maintain and control inventory of IT assets: inventory and catalog assets; coordinate disposal of excess IT equipment; manage mobile/landline portals and invoice payments.
• Modernization and Implementation: plan, budget, and execute modernization of the MSDE network; implement hardware/software solutions; act as MS365 technical support.
• Financial Management Information System Operator: Execute FMIS operations and act as FMIS security officer; manage accounts.

Job description

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

21

• State Salary Guidelines may apply for current State employees.

LOCATION OF POSITION

Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore, MD 21201
Hybrid schedule may be available (up to 3 telework days permitted each week)

Main Purpose of Job

This position assists in the management of the technical functions for the Office of Information Technology. This position assists with the development and maintenance of IT procurements and renewal of annual contracts, procure new hardware and software; manage hardware and software inventories, and IT support services. This position also provides technical support for MSDE divisions as well as conference room equipment and related systems.

POSITION DUTIES

• Administer technology procurement process for Office of Technology: prepare procurement solicitation, confirm bid responses comply with required specifications, and recommend award of contract; verify equipment delivery and authorize payment of vendor invoice. Comply with all regulations. Manage and authorize government credit card purchases in accordance with applicable regulations.
• Conduct software license management and personnel training: Download software from a wide range of manufacturers’ web portals and ensure all software installations are properly licensed to comply with copyright laws. Manage license issuance and revocation. Evaluate and implement software application(s) for the purpose of automating the software license process and train staff as needed.
• Maintain and control inventory of IT assets (Accountable Officer for the Office of Technology): execute daily tasks to ensure Department IT assets are inventoried and cataloged in accordance with local and State regulations. Provide oversight and coordinate the disposal of excess IT equipment in accordance with applicable regulations for the Department. Manage requests for mobile devices and manage the mobile and landline portals. Authorize payment of monthly invoices for accounts. Reconcile invoices as necessary
• Modernization and Implementation: In coordination with the IT partners, plan, budget, and execute modernization of the MSDE network. Implement hardware and software solutions to improve efficiency, reduce overhead, and improve the security of hardware and software assets on the MSDE network. Act as MS365 technical support.
• Financial Management Information System Operator: Execute FMIS operations as needed in support of duties assigned. Act as FMIS security officer; add and remove accounts as required for the Department.

Minimum Qualifications

Experience : Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes

• Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.
• Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.
• Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Desired Or Preferred Qualifications

• Experience with Application Account Management software
• Experience with Inventory Systems

Special Requirements

Applicants must consent to State and FBI (CJIS) background check as a routine procedure for all MSDE employees.

SELECTION PROCESS

All information concerning your qualifications must be submitted by the closing date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.