IT Cooling Solutions Applications Engineer II

Mitsubishi Electric Power Products, Inc.; Pennsylvania; Hybrid; USD 85,000 - 120,000; Full time

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a Project Applications Engineer II focused on IT cooling systems.

The role coordinates proposals, technical information, orders and customer communications from proposal through delivery, and sits in Freedom, PA with a hybrid telework setup. Ideal candidates have 3–5 years of experience in IT cooling applications or related technical sales, and a strong ability to read and create technical drawings and electrical schematics.

Qualifications

• Bachelor's degree in mechanical engineering and 3–5 years in applications engineering or outside technical sales in IT cooling.
• Knowledge of direct expansion and VRF cooling, CRAC/CRAH units is preferred.
• Ability to read, understand and create technical drawings and materials.

Responsibilities

• Review RFQ information and prepare quotations with specifications, pricing, BOM, cost of ownership, drawings, and procedures.
• Develop and monitor project plans with goals, scheduling, resource allocation and risk management.
• Provide technical application engineering support for internal and external customers.
• Represent MEPPI in technical meetings, site walkthroughs, and presentations to promote IT cooling products.
• Track project status and maintain documentation per MEPPI quality system.

Skills

Project management

Customer communication

Technical presentation

Microsoft Office

ERP systems

Technical drawings

Education

Bachelor's in Mechanical Engineering

Tools

CAD software

ERP systems

Job description

Project Applications Engineer II - IT Cooling Systems

Location: Freedom, PA

Job ID: 3958

Position type Hybrid Telework

POSITION SUMMARY

Plan, organize and manage proposals, technical information, orders and customer communications for the information technology (IT) cooling business. Serve as primary contact between customer and Critical Power Solutions Division (CPSD) from proposal process through delivery of equipment and transition to Service Management. This position must sit in Freedom, PA.

ESSENTIAL FUNCTIONS

• Review RFQ information and collaborate with customers, vendors and internal departments to prepare quotations that include specification compliance, pricing, Bill of Materials, cost of ownership documentation, drawings, scope of works and procedures.
• Develop, maintain and monitor project plans specifying goals, scheduling, resource allocation, risk identification and contingency plans. Ensure customer commitments are met and project costs remain within budget.
• Provide technical application engineering support for internal and external customers.
• Provide technical support to other departments for onsite services as needed.
• Independently represent MEPPI in technical meetings, site walkthroughs, seminars and presentations to promote IT cooling products.
• Track and communicate project status, technical requirements and customer information. Ensure order and customer documentation is stored and transferred according to the MEPPI quality system.
• Identify and recommend proper application of products for customer solutions.
• Create, present and review electrical, schematic, system and mechanical drawings.
• Develop written and verbal communications to describe and promote IT cooling products.
• Work with management team and internal departments to identify and minimize MEPPI risk and exposure on customer and vendor orders.
• Work with internal departments to evaluate and mitigate order costs.
• Oversee factory witness tests, create and manage agenda, and perform lead role in customer communication.
• Identify and suggest cost improvements and new product opportunities.
• Further the goals and positive, professional image of CPSD by conducting business with other MEPPI departments, visitors, and callers in a timely and cooperative manner.

QUALIFICATIONS

• Bachelor’s degree in mechanical engineering with 3-5 years of experience with applications engineering and/or outside technical sales experience in IT cooling, or equivalent education and experience.
• Knowledge of direct expansion and variable refrigerant flow cooling systems, chiller systems and indoor computer room air conditioning (CRAC) and computer room air handling (CRAH) units.
• Ability to read, understand and create technical drawings and material.
• Advanced interpersonal, communication and presentation skills required to communicate with customers, employees and suppliers.
• Advanced computer skills, with emphasis on Microsoft Office products, CAD software and ERP business systems.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is n ot accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. e mployee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc . No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.