IT Continuity & Incident Program Manager

New England Technology Partners, Inc.; Quincy (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

New England Technology Partners, Inc. is seeking a Program Manager for IT Transformation Support, focusing on enhancing their Technology Continuity Program. The role involves implementing a centralized management function to improve compliance.

The ideal candidate will manage technology continuity planning and incident management, requiring strong relationship skills and project management expertise. Communication skills are critical, as the role necessitates translating technical information to non-technical audiences.

Qualifications

• Experience in a project management role with a focus on technology continuity.
• Demonstrated ability to manage relationships and coach team members.
• Strong verbal and written communication skills.

Responsibilities

• Implement centralized Program Management for the Technology Continuity Program.
• Define operating models and delineate roles in Technology Continuity Planning.
• Establish consistent approach and frameworks for incident management.

Skills

Strong project management

Relationship management skills

Coaching and mentoring

Process oriented

Leadership ability

Time management

Integrity and ethics

Excellent communication skills

Ability to synthesize and analyze data

Communication of technical information

Overall high level knowledge of IT

MS Office skills

Knowledge of Microsoft Project

Tools

MS Office

Visio

Microsoft Project

Job description

New England Technology Partners, Inc. is seeking a Program Manager for IT Transformation Support, focusing on enhancing their Technology Continuity Program. The role involves implementing a centralized management function to improve compliance.

The ideal candidate will manage technology continuity planning and incident management, requiring strong relationship skills and project management expertise. Communication skills are critical, as the role necessitates translating technical information to non-technical audiences.