IT Consultant V - Cloud, Azure, Databricks

Kaiser Permanente; Greensboro (NC); On-site; USD 120,000 - 170,000; Full time

Job summary

Kaiser Permanente is seeking a senior technical expert for the Cloud Platform Engineering team in Greensboro, NC. The role focuses on Azure platform capabilities, guiding delivery from project inception through go‑live, and partnering with internal teams and vendors.

The position emphasizes engagement with application teams, architecture consulting, and advocating for platform improvements while aligning with strategic cloud initiatives.

Qualifications

• Bachelor's degree required with minimum eight years of IT consulting, business analysis, or related field.
• Experience leading cross‑functional project teams and working with vendors is preferred.
• Strong capabilities in requirements elicitation, business process improvement, and strategic planning.

Responsibilities

• Lead or oversee projects applying deep expertise; develop work plans to meet priorities and deadlines; coordinate resources to achieve goals.
• Provide guidance to senior management on integrating requirements with current systems and business processes.
• Develop comprehensive business cases to assess costs, ROI, and TCO for complex solutions.

Skills

Ambiguity management

Attention to detail

Business knowledge

Communication

Critical thinking

Cross‑Group collaboration

Decision making

Dependability

Diversity, equity, and inclusion

Drives results

Facilitation skills

Health care industry

Influencing others

Integrity

Learning agility

Organizational savvy

Problem solving

Teamwork

Requirements elicitation & analysis

Education

Bachelor's degree in Business Administration, Computer Science, CIS or related field

Job description

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week.

Technical Summary

The Cloud Platform Engineering team provides support for public cloud services in Azure. This includes consulting, onboarding, application success management, platform operations, product ownership, FinOps and new service enablement. We enable and support secure and resilient usage of Public Cloud across KP application, analytics, and platform teams. This position is project facing and will interact with internal KP teams, platform engineering, operations and vendors to enable delivery of required product capabilities in the data analytics space, driving product for Databricks and providing success management across Azure platform service consumers from project inception through go‑live. Additional duties include:

• Responsible for early engagement and architecture consulting support of Azure Platform capabilities
• Pro-actively engages with application teams, engineering, operations, and vendors to drive product capability delivery
• Advocate for application teams, supporting roadmap alignment for delivery of new cloud capabilities
• Supports applications as a trusted advisor from project intake to go‑live
• Drives schedule alignment and owns delivery of platform environments per agreed upon application needs

Job Summary

This senior level individual contributor is primarily responsible for serving as the lead technical expert on project teams, contributing to technical direction for varying technical solutions, and ensuring IT systems are effectively utilized.

Essential Responsibilities

• Conducts or oversees business‑specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self‑leadership and promotes learning in others by building relationships with cross‑functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• Develops requirements, or leads a team of IT consultants in the development of requirements for complex or specialized process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
• Leverages multiple business requirements gathering methodologies to identify business, functional, and non‑functional requirements (for example, SMART) across the enterprise.
• Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of complex solution proposals.
• Provides insight, guidance, and recommendations throughout the evolution of applications, systems, and/or processes to a desired future state by maintaining and leveraging a comprehensive understanding of how current processes impact business operations across the enterprise.
• Maps current state against future state processes.
• Defines the impact of requirements on upstream and downstream solution components.
• Provides insight and influence to senior management and business leaders on how to integrate requirements with current systems and business processes across the enterprise.
• Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies.
• Influences solution design by providing insight and consultation at design sessions with IT teams to help translate requirements into workable business solutions.
• Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design.
• Participates in evaluating third‑party vendors as directed.
• Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise.
• Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross‑Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short‑and Long‑term Learning & Recall
• Teamwork
• Topic‑Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Analytical Skills
• Business Case Development
• Business Planning
• Business Process Improvement
• Client Focus
• Crisis Incident Management
• Debugging and Troubleshooting
• Demonstrating Personal Flexibility
• Innovative Mindset
• Maintain Files and Records
• Managing Diverse Relationships
• Mentoring and Coaching
• Model Development
• Negotiation
• Organizational Skills
• Prioritization
• Process Validation
• Project Management
• Relationship Building
• Requirements Elicitation & Analysis
• Technical Documentation
• Vendor Management

Minimum Qualifications

• Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum eight (8) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications

• Four (4) years experience working for an IT organization
• Four (4) years in a leadership role working with project or technical teams.
• Three (3) years experience working on cross‑functional project teams
• Two (2) years experience managing vendor relationships.