IT Consultant IV, Solutions

Kaiser Permanente; Pleasanton (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Kaiser Permanente is seeking an experienced IT business analyst to support HR and payroll applications, with emphasis on PeopleSoft HRMS and Oracle HCM Fusion. You will develop functional and technical specs, support payroll processes, and handle system administration and incidents.

Collaboration with HR, payroll stakeholders, and IT teams is essential to success. The role includes overseeing functional security, large UAT cycles, and translating business requirements into workable technical

Qualifications

• Bachelor’s degree required; minimum six (6) years experience in IT consulting, business analysis, or related field.
• Two (2) years experience in software or system testing across IT environments (preferred).
• Two (2) years software or application development experience (preferred).
• Ability to translate complex HR and Payroll requirements into technical specifications and solutions.

Responsibilities

• Supports HR and Payroll applications, focusing on PeopleSoft HRMS and Oracle HCM Fusion configuration and coding.
• Develops functional and technical specifications; supports KP payroll, time, and absence processes.
• Manages day-to-day application inquiries, system administration, incidents, and escalation as needed.
• Coordinates large-scale UAT cycles; configures user access and ensures security controls across environments.
• Supports solution design, evaluation of vendors, and ongoing system improvements.

Skills

Ambiguity management

Attention to detail

Communication

Critical thinking

Cross-group collaboration

Decision making

Dependability

Diversity & inclusion support

Drives results

Facilitation skills

Health care industry

Influencing others

Integrity

Learning agility

Organizational savvy

Problem solving

Teamwork

Requirements elicitation & analysis

Education

Bachelor's degree in Business Administration, Computer Science, CIS or related field

Tools

Vendor management

Job description

Job Summary:

This role supports HR and Payroll applications, with a focus on PeopleSoft HRMS, Oracle HCM Fusion, and related business processes and integrations. The work includes hands-on PeopleSoft HRMS configuration and coding, developing functional and technical specifications, and supporting KP payroll, time, and absence processes. Responsibilities also include managing day-to-day application inquiries, performing system administration, troubleshooting and resolving incidents, and translating complex HR and Payroll business requirements into functional and technical solutions.

For Functional Security and UAT responsibilities, the role focuses on Oracle HCM Fusion, user provisioning, functional security, and segregation of duties (SOD) mitigation. Additional responsibilities include configuring and maintaining user access in lower environments, coordinating large-scale User Acceptance Testing (UAT) cycles, performing product configuration and quality assurance, and completing impact assessments related to functional security and UAT for product backlog items. The position involves close collaboration with HR and Payroll stakeholders, technical teams, and business partners to support application functionality, security, testing, and ongoing system improvements.

In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third‑party vendors as directed.

Essential Responsibilities:

• Completes work assignments and supports business‑specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross‑functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
• Practices self‑development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross‑functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.
• Leverages multiple business requirements gathering methodologies to identify business, functional, and non‑functional requirements (for example, SMART) across multiple business domains.
• Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
• Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.
• Maps current state against future state processes.
• Identifies the impact of requirements on upstream and downstream solution components.
• Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.
• Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
• Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
• Participates in evaluating third‑party vendors as directed.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.
• Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross‑Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short‑ and Long‑term Learning & Recall
• Teamwork
• Topic‑Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Software Development Life Cycle
• Analytical Skills
• Business Case Development
• Business Planning
• Business Process Improvement
• Client Focus
• Crisis Incident Management
• Debugging and Troubleshooting
• Demonstrating Personal Flexibility
• Managing Diverse Relationships
• Model Development
• Negotiation
• Organizational Skills
• Prioritization
• Process Validation
• Project Management
• Relationship Building
• Requirements Elicitation & Analysis
• Technical Documentation
• Vendor Management

Minimum Qualifications:

• Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications:

• Two (2) years experience in software or system testing across multiple IT environments.
• Two (2) years software or application development experience.