IT Consultant – IBM BAW / FileNet / Kofax Developer
Overview :
One of our clients in the government domain is seeking a highly skilled IT Consultant to support, enhance, maintain, and modernize InfoMAP, the Commission’s enterprise case management and content management platform.
IT Consultant – IBM BAW / FileNet / Kofax Developer
Client: Pennsylvania Public Utility Commission (PA PUC)
Location: Dauphin County, PA
Work Arrangement: Hybrid (Minimum 2 Days Onsite Per Week)
Duration: Long-Term Contract
The ideal candidate will possess deep expertise in IBM Business Automation Workflow (BAW), IBM FileNet, Java/J2EE, and Kofax Capture, with proven experience developing workflow automation solutions, supporting enterprise content management systems, and integrating business-critical applications. This position requires hands‑on development, troubleshooting, modernization, and production support experience in complex enterprise environments.
Key Responsibilities
Workflow & Business Process Automation
- Design, develop, enhance, and maintain enterprise workflows using IBM Business Automation Workflow (BAW).
- Support and enhance the InfoMAP platform, including workflow automation, document management, and case management functionality.
- Analyze existing business processes and recommend workflow improvements and modernization opportunities.
- Troubleshoot workflow failures and performance issues across enterprise applications.
FileNet Development & Document Management
- Develop, maintain, and support IBM FileNet solutions.
- Manage:
- Content Engine
- Document Repositories
- Object Stores
- Metadata Management
- Document Retrieval
- Content Lifecycle Processes
- Implement FileNet integrations with enterprise applications and workflow solutions.
- Configure and maintain FileNet security and document access controls.
- Support and enhance:
- IBM Case Manager
- IBM Content Navigator (ICN)
- Develop customizations, integrations, and workflow components.
- Create and maintain Content Navigator plug‑ins and UI configurations.
- Improve document and case management functionality across the enterprise.
Java/J2EE Development
- Design, develop, and maintain Java-based enterprise applications.
- Develop:
- Web Applications
- REST APIs
- SOAP Services
- Backend Services
- Integration Components
- Perform code reviews, debugging, testing, deployment validation, and production support.
Kofax Capture Support
- Support enterprise scanning and document capture solutions utilizing Kofax Capture.
- Manage:
- Document Scanning
- OCR Processing
- Indexing
- Validation
- Batch Processing
- Export Processes
- Troubleshoot document processing and integration issues.
Integration & API Development
- Design and develop integrations between:
- IBM BAW
- IBM FileNet
- IBM Case Manager
- Kofax Capture
- Enterprise Applications
- Develop and support REST and SOAP web services.
- Work with XML and JSON-based integrations.
Application Support & Modernization
- Investigate and resolve:
- Application defects
- Workflow issues
- System integration failures
- Performance bottlenecks
- Support application upgrades and modernization initiatives.
- Assist with migration activities from TFS to Azure DevOps and Git repositories.
- Participate in CI/CD pipeline implementation and deployment automation.
Documentation & Knowledge Transfer
- Create and maintain:
- Technical Documentation
- System Architecture Documentation
- Integration Specifications
- Workflow Configurations
- Troubleshooting Guides
- Provide knowledge transfer and mentorship to internal development teams.
Required Qualifications
Education
- Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent experience).
Professional Experience
- Minimum 5 years of enterprise application development, maintenance, and systems integration experience.
- Minimum 5 years of hands‑on experience with IBM workflow and content management technologies.
- Strong experience developing and supporting enterprise solutions using:
- IBM Business Automation Workflow (BAW)
- IBM FileNet
- IBM Case Manager
- IBM Content Navigator
- Java/J2EE
Technical Skills
IBM Technologies
- IBM Business Automation Workflow (BAW)
- IBM FileNet Content Engine
- IBM Case Manager
- IBM Content Navigator
- FileNet APIs
- Workflow Development
- Java
- J2EE
- Web Services
- Application Troubleshooting
- Deployment & Support
Kofax Experience
- Kofax Capture
- OCR Processing
- Batch Processing
- Document Indexing
- Validation Workflows
- Scanning Integrations
Integration Technologies
- REST APIs
- SOAP Web Services
- XML
- JSON
- Enterprise Application Integrations
Database Technologies
- SQL
- Relational Databases
- Stored Procedures
- Database Integration
- Git
- Team Foundation Server (TFS)
Highly Desired Qualifications
- Experience modernizing:
- IBM BPM
- IBM BAW
- IBM FileNet
- IBM Case Manager platforms
- Advanced IBM Content Navigator customization and plug‑in development experience.
- Expertise troubleshooting complex FileNet and IBM platform issues.
- Hands‑on experience with Tungsten TotalAgility (formerly Kofax Capture).
- IBM Professional Certification in:
- IBM Business Automation Workflow
- IBM FileNet
- Experience with Microsoft technologies:
- Experience supporting large enterprise systems within:
- Government
- Utilities
- Highly Regulated Industries
Preferred Candidate Profile
The ideal candidate is a senior enterprise application developer with extensive experience across IBM Business Automation and Content Management platforms. They will possess strong workflow automation expertise, advanced FileNet development skills, hands‑on Kofax Capture experience, and the ability to independently support, troubleshoot, modernize, and enhance mission‑critical enterprise applications while collaborating closely with business and technical stakeholders.